Question 1

Choose the correct word according to the picture.

Accepted Answer

hang up the phone

Answer

make a phone call

Answer

pick up the phone

Answer

use messenger birds

Question 2

Choose the correct word according to the picture.

Accepted Answer

take a memo

Answer

use social networks

Answer

text a message

Answer

telegraph

Question 3

Choose the correct word according to the picture.

Accepted Answer

talk face to face

Answer

talk on the phone

Answer

printing machine

Answer

send an e-mail

Question 4

Which option best completes the dialogue?

Accepted Answer

Can I have your name, please?

Answer

I beg your pardon

Answer

May I take a message?

Answer

Can you say it slowly, please?

Question 5

Hey Lisa, The doorbell is ringing. Please, .............. . I'll get back in a minute.

Accepted Answer

hang on

Answer

break into

Answer

call back

Answer

get angry

Question 6

............. . It's a bad line. Can you speak louder, please?

Accepted Answer

I can't hear you

Answer

Let me try to connect you

Answer

Have a good flight

Answer

Hang on a minute, I'll get her

Question 7

Which option best completes the sentence?

Accepted Answer

dial

Answer

donate

Answer

graduate

Answer

book

Question 8

Which of the following is 'leaving a message' ?

Accepted Answer

Could you ask him to cantact with me?

Answer

Is Samuel there?

Answer

Could you repeat that, please?

Answer

I'll get him

Question 9

Which of the following is about 'NOT AVAILABLE' ?

Accepted Answer

I'm afraid, she is out

Answer

It'd a bad line

Answer

Hold on. I'll get him

Answer

I'll call back later

Question 10

Which of the following is NOT about 'REPEAT' ?

Accepted Answer

Is Mary there?

Answer

Sorry, what did you say?

Answer

Say it again, please.

Answer

I can't hear you.

Question 11

Hang on a minute, please. I'll take a ............

Accepted Answer

memo

Answer

dial

Answer

phone call

Answer

line

Question 12

Could you give me your phone number to ................. with you?

Accepted Answer

contact

Answer

available

Answer

hang on

Answer

repeat

Question 13

Hello, Daisy is ............ . Is Jane in?

Accepted Answer

speaking

Answer

contact

Answer

dial

Answer

message

Question 14

............... 911 immediately. We should report the accident.

Accepted Answer

dial

Answer

hold

Answer

hang up

Answer

message

Question 15

......... a second. I'll put you through to Mr. Allen.

Accepted Answer

Hold on

Answer

Contact

Answer

Hang up

Answer

Pick up

Question 16

Which one is different?

Accepted Answer

Is Jim there

Answer

Jim is speaking

Answer

This is Jim calling

Answer

This Jim

Question 17

Which one is different?

Accepted Answer

Could you transfer me to Nick, please?

Answer

Can you tell him to call back as soon as possible?

Answer

Can you please tell her that Mike called?

Answer

Could you ask him to cantact with me?

Question 18

Which one is different?

Accepted Answer

confirm

Answer

keep in touch

Answer

communicate

Answer

contact

Question 19

Which one is different?

Accepted Answer

hang up

Answer

hold on

Answer

one moment

Answer

hang on

Question 20

put through

Accepted Answer

telefonu aktarmak/bağlamak

Answer

zorla girmek

Answer

not almak

Answer

ağaç dikmek

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