Week 2 - Models and Functions of Organizational Communication
Quiz by Patricia Quine
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
- Q1
What function of communication is used in this situation: A hotel owner imposes new policies that must be followed by the hotel’s staff, or they will be fired if they complain.
emotional expression
control
information
motivation
300s - Q2
Which of the following situations shows Motivation as a function of communication?
A nurse asks a patient about his/her condition after a few days of rest.
A Supermarket Meat Department recognizes the satisfactory service of the staff.
A Fish Processing Company asks customers for their suggestions and feedback about the company’s services
A pest controller discusses how spray chemical treatments should be used with safety and proper precautions.
300s - Q3
Misunderstanding could happen at any communication situations.
truefalseTrue or False300s - Q4
This refers to any distraction which competes with the message for the receiver’s attention.
Users re-arrange answers into correct orderJumble300s - Q5
Communication includes imparting, exchanging or sharing of feelings, ideas and other information.
truefalseTrue or False300s - Q6
What function of communication is used in this situation: An aircraft maintenance technician explains the parts of an airframe to his/her aircraft mechanic helper.
information
motivation
control
emotional expression
300s - Q7
You show this function of communication when you express your feelings of happiness, contentment, sadness and frustration.
information
control
emotional expression
motivation
300s - Q8
Effective communication occurs when shared meaning is reached by the communicators.
truefalseTrue or False300s - Q9
Experiencing defects in technology during the communication can be an example of a barrier in communication.
truefalseTrue or False300s - Q10
It is a model of communication that shows the two-way process of communication.
Users re-arrange answers into correct orderJumble300s