Sort the email greetings.

Sort the email closings.

You ______________ use any contracted forms (I'm, can't, won't, etc.) in a formal email.

You should sign a formal email with _______________

Which would be a better start to a formal email?

Which would be a better way to make a request in a formal email?

If you have added a document to your formal email, mention it by writing the following phrase: __________________.

The last sentence before your closing should be: ______________________.

Which of the following adjectives would you expect to find in a email of complaint? (Note: there are 5 correct answers. Choose 1.)