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Week 2 Unit 2 - Formal Emails

Quiz by C Benham

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9 questions
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  • Q1
    Sort the email greetings.
    Users sort answers between categories
    Sorting
    30s
  • Q2
    Sort the email closings.
    Users sort answers between categories
    Sorting
    30s
  • Q3
    You ______________ use any contracted forms (I'm, can't, won't, etc.) in a formal email.
    should not
    should
    30s
  • Q4
    You should sign a formal email with _______________
    only your first name
    your full name (first and surname)
    only your surname
    30s
  • Q5
    Which would be a better start to a formal email?
    I'm writing to express...
    Just a note to say...
    30s
  • Q6
    Which would be a better way to make a request in a formal email?
    I would be grateful if you could...
    Can you...?
    30s
  • Q7
    If you have added a document to your formal email, mention it by writing the following phrase: __________________.
    I've attached...
    Please find attached...
    30s
  • Q8
    The last sentence before your closing should be: ______________________.
    I look forward to hearing from you at your earliest convenience.
    Looking forward to seeing you soon.
    30s
  • Q9
    Which of the following adjectives would you expect to find in a email of complaint? (Note: there are 5 correct answers. Choose 1.)
    distraught
    delighted
    appalled
    dissatisfied
    dismayed
    thrilled
    pleased
    upset
    30s

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