Patient Marcus has passed with a remaining $100 balance due on his account. What will you do as a PFCC agent? 

If patient comes in, uninsured, what do we do? 

Jacque doesn't have an insurance so she had to pay for $100 as her initial payment for dialysis. What form should we ask her to sign to proceed?

What tool should we use to assist guarantors to make a payment? 

What percentage do we write-off from the charge if service is not covered/ patient is not insured? 

Can patient set up payment plans in MyChart?

How long will it take for patients to receive their refund from the date of the call?

According to the Federal Law of Bankruptcy Chapter 13, what should be redacted from the bankruptcy documents? 

Which WQ should we pull for us to work on the deceased writeoff?

What's the minimum amount for a deceased w/o? 

What's the allowed percentage for self-pay charges? 

Can we access MyChart from Epic? 

What should be done if a bankruptcy case is dismissed? 

According to the procedure outlines, patients who are 200% of the Federal Poverty Level may qualify for an extended repayment term of up to how many months?