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Week 3 - Knowledge Check TBC

Quiz by CS Instructing

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20 questions
Show answers
  • Q1
    What are the characteristics of effective feedback?
    It is specific, timely, constructive, and actionable.
    It is general, immediate, negative, and unhelpful.
    It is vague, delayed, critical, and uninformative.
    It is detailed, late, positive, and informative.
    30s
  • Q2
    What is the impact of effective feedback on both trainees and instructors?
    It creates confusion for trainees and promotes instructor burnout.
    It discourages trainees and leads to high instructor turnover.
    It hinders trainee progress and causes tension between instructors and trainees.
    It improves trainee performance and fosters relationships.
    30s
  • Q3
    What should you do to observe and practice all characteristics of effective feedback?
    Observe and practice giving specific, timely, constructive, and actionable feedback verbally and in writing.
    Practice giving negative, critical feedback only.
    Ignore the characteristics of effective feedback and just give general feedback.
    Delay giving feedback as much as possible.
    30s
  • Q4
    What is the best way to develop an Action Plan to deliver effective feedback?
    Identify specific goals, strategies and timelines.
    Make an Action Plan after feedback has been delivered.
    Make a very general plan without any specific goals or timelines.
    Develop a plan without any strategies.
    30s
  • Q5
    Which is not a characteristic of effective feedback?
    Focused on behavior not personality
    Given in a timely manner
    Discouraging the person receiving feedback from responding
    Based on specific observations
    30s
  • Q6
    Which is not a step in the feedback process?
    Checking for understanding
    Describing your observations
    Setting the stage for feedback
    Demanding agreement from the person receiving feedback
    30s
  • Q7
    What is the best way to deliver constructive criticism to a trainee?
    In public and with general statements.
    Through a team-wide email.
    In private and with specific examples.
    By ignoring the behavior and hoping it will stop.
    30s
  • Q8
    Which of the following is NOT a recommended technique for giving effective feedback?
    Focusing on behavior rather than personality traits.
    Asking questions to encourage self-reflection.
    Being vague about performance issues.
    Providing both positive and negative feedback.
    30s
  • Q9
    What is the primary goal of giving feedback?
    To make the manager's job easier.
    To promote growth and development.
    To punish employees for poor performance.
    To boost the ego of high-performing employees.
    30s
  • Q10
    How can you ensure that the trainee understands the feedback they received?
    By repeating the feedback 10 times.
    By sending a follow-up email restating the feedback.
    By asking the trainee to summarize the feedback and email back their summary after the feedback meeting concludes.
    By avoiding difficult or technical words.
    30s
  • Q11
    What is the recommended approach when delivering positive feedback?
    Be vague, delayed, and insincere.
    Focus on the employee's personality.
    Be specific, timely, and sincere.
    Deliver the feedback in a group setting.
    30s
  • Q12
    What is the importance of giving Action Points after Feedback is given?
    It implies the feedback was negative
    It provides a clear direction for improvement
    It is a waste of time
    It makes the recipient feel good
    30s
  • Q13

    What are the 3 types of feedback?

    Collaborative, Verbal & Written

    Neglectful, Unhelpful & Verbal

    Written,  Non-verbal & Aggressive

    Verbal, Written & Coerced

    30s
  • Q14

    What is one example of ineffective feedback?

    "Keep up the good work."

    "I appreciate your effort"

    "You're doing a terrible job."

    Good job.

    30s
  • Q15

    What happens when Action Points aren't followed up on?

    The Instructor will be happy regardless

    The Instructor will give up on the recipient.

    The trainee may not make the desired improvement.

    The trainee will improve regardless. 

    30s

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