What is business communication?
Quiz by Antonia Mendoza
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42 questions
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- Q1What is business communication?The process of selling products to customers.The process of managing financial transactions within a business.The process of creating marketing materials for a company.The process of exchanging information and ideas within an organization or between organizations, partners, suppliers, and clients.30s
- Q2What are the different types of business communication?Transactional, persuasive, and informative.Verbal, written, and nonverbal.Financial, marketing, and operations.Digital, social media, and print.30s
- Q3What is the purpose of written business communication?To improve interpersonal relationships within the organization.To negotiate and close business deals.To deliver presentations and public speaking.To provide a permanent record and ensure clarity in information sharing.30s
- Q4What is the importance of active listening in business communication?It helps in providing immediate responses without fully understanding the message.It ensures that the listeners dominate the conversation.It allows for effective multitasking while communicating.It helps in understanding the speaker's message, building trust, and promoting effective problem-solving.30s
- Q5What is an example of listening communication?Speaking loudly to make sure others can hear you.Glancing at your phone while someone is talking to you.Interrupting someone while they are speaking to express your own thoughts.Having a conversation with a friend and actively paying attention to their words and non-verbal cues.30s
- Q6What is an important skill in effective communication?InterruptingTalking loudlyActive listeningShowing disinterest30s
- Q7What is an example of non-verbal communication?Nodding your head to show agreement.Writing a letterSending a text messageSpeaking loudly30s
- Q8What's an example of written communication?A letterA danceA phone callA handshake30s
- Q9Which of the following is an example of written communication?A high-fiveA hugA phone callAn email30s
- Q10What is an example of written communication?A newspaper articleA danceA handshakeA phone call30s
- Q11What is an example of verbal communication?NoddingWritingGesturingSpeaking30s
- Q12Which of the following is an example of non-verbal communication?Body languageTalkingPhone callEmailing30s
- Q13What is an example of non-verbal communication?Phone callWriting a letterSending an emailHand gestures30s
- Q14What is an example of effective verbal communication?Interrupting othersUsing complex vocabularyActive listeningTalking loudly30s
- Q15What is an example of ineffective verbal communication?Interrupting othersSpeaking clearlyUsing clear and concise languageMaintaining eye contact30s