WINGS 4.0 QUIZ
Quiz by KASHISH KALRA
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20 questions
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- Q1Which technology is boosting up in Fourth Industrial Revolution?3-D printing & Artificial IntelligenceBitcoinSocial MediaPlastic surgery30s
- Q2Major concern on Fourth Industrial Revolution?Dependence issueLow-paid jobsPrivacy issue & Fewer Jobs30s
- Q3Fourth Industrial Revolution is characterized by a fusion of technologies that is blurring the lines between the physical, _______, and biological spheres.ArtificialEmotionalTechnicalDigital30s
- Q4What is the pace of Fourth Industrial RevolutionConstantLinearHyperbolicExponential30s
- Q5Fourth Industrial Revolution has its main effect onProduct EnhancementCustomer ExpectationsAll are correctCollaborative Innovation & Organizational Forms30s
- Q6How much percent we retain of what we hear25%17%50%60%30s
- Q7Conscious listening always creates _____UnderstandingImportanceAttentionConversation30s
- Q8What Does S stand for in RASA:SummarizeSumSoundSimple30s
- Q9Allow the speaker to finish each point before asking questions, belong to which rule:Show That You're ListeningPay AttentionDefer JudgmentFunnel Questions30s
- Q10Probing Questions are good for:Finding out more detail about a specific pointGetting the answer you want, but leaving the other person feeling that they haven't got a choice.Gaining clarification to ensure that you have the whole story and that you understand it thoroughlyEngaging the listener30s
- Q11How to lead a question?With an assumptionBy adding a personal appeal to agree at the endPhrasing the question so that the "easiest" response is "yes"All are correct30s
- Q12How many questions an average 4 years asks in a day39075022540030s
- Q13How to make a meeting effective?Make an agendaSet time from 30 mins to 1 hourInvite as many people you want30s
- Q14What is the aim of CRM?Address client relationship challengesAddress Client retail matters.To help in Customer risk management.30s
- Q15What does not help in building a good client relationship?Use the right termTreat them as a separate groupUse a segmented strategyUse personalized communication30s