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Wisdom Wednesday!

Quiz by Raz Abellana

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5 questions
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  • Q1

    Why do we mark the job as an excused no-show for SW MDJ? (Live Support: W'er claims the job is canceled while on-site with valid proofs.)

    This will help us identify if a courtesy has been provided in the past. 

    This is to prevent future jobs from being canceled.

    Because SME told me to do so.

    To place the payment on hold. 

    60s
  • Q2

    We ask Wonoloers (claiming that the job is canceled) to complete the job before leaving the job site (Live Support).

    true
    false
    True or False
    60s
  • Q3

    We can mark the non-same Wonoloer MDJ or single-day job as "canceled" status. 

    true
    false
    True or False
    60s
  • Q4

    How many minutes should a Wonoloer who's on-site stay before we can process the cancellation fee upfront? 

    Users enter free text
    Type an Answer
    60s
  • Q5

    How many hours does the system automatically process a cancellation fee if there is no option for you to click on "Process Cancellation fee"?

    Users enter free text
    Type an Answer
    30s

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