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WRS practice test

Quiz by Jill Garloff

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69 questions
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  • Q1
    interpersonal
    A person who learns well by sharing and working with others and has a(n) ____ learning style.
    30s
  • Q2
    managed care
    A health maintenance organization (HMO)is an example of medical insurance plans that known as ____.
    30s
  • Q3
    Doing things on your own; being a self starter.
    Employers expect certain things from employees. One important trait that employers look for in employees is "initiative." Initiative means __________________________
    30s
  • Q4
    to introduce you to an employer and explain why you are sending them your résumé
    What is the purpose of a cover letter?
    30s
  • Q5
    assistive technology
    Screen readers are software programs that read text that is on a computer screen out loud for people with vision or reading impairments. Screen readers are an example of ____.
    30s
  • Q6
    attitude
    Your ____ is your basic outlook on life and your way of looking at people and the world.
    30s
  • Q7
    active listening
    Listening and responding with full attention to what is being said is known as ____.
    30s
  • Q8
    Customer Relations
    ____ skills include listening, problem solving, and maintaining a calm and positive attitude in challenging situations.
    30s
  • Q9
    short-term goal
    A goal that you can accomplish quickly is known as a ____.
    30s
  • Q10
    tact
    The ability to say and do things in a respectful way is called ____.
    30s
  • Q11
    assertive
    Being ____ means being direct, honest, and polite.
    30s
  • Q12
    learning the location of emergency exits, learn first aid, participate in safety training, such as fire drills
    If there is a fire in the workplace, you should ____.
    30s
  • Q13
    Is a unique nine-digit number issued by the federal government
    A Social Security number ____.
    30s
  • Q14
    timeline
    ____ is a chart that shows the order in which events occur.
    30s
  • Q15
    focuses on both positive and negative points.
    Constructive criticism ________.
    30s

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