XHLT 1403 Nursing Communications Exam
Quiz by Ayshea Thornton
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- Q1
Which of the following is a best practice in overcoming horizontal hostility in nursing?
以下哪项是克服护理中的横向敌意的最佳做法？
Avoid reporting intimidating behaviours 避免举报恐吓行为
Ignore abusive behaviours and walk away 忽略虐待行为，视而不见
Keep to yourself and help others only when asked 只顾自己，只有在被询问时才帮助他人
Avoid negative conversations about other co-workers 避免与其他同事进行负面交谈
120s - Q2
A patient has a history of verbally aggressive behaviour. One afternoon, the patient starts to shout at another patient in the lounge. What is the most appropriate statement the practical nurse can calmly make to de-escalate the situation?
患者有口头攻击行为的历史。一个下午，病人开始在休息室的另一位病人大喊。实践护士可以冷静地保持情况不升级的最合适的说法是什么？
Stop what you are doing.停止，你在做什么。
Let’s go talk in your room. 我们去你房间聊聊吧。
Please sit down until you are calm. 请坐下，直到你平静下来。
Do not raise your voice here. 不要在这里大声说话。
120s - Q3
Which of the following best describes the ability of a person to read, understand, and act on health information?
以下哪一项最能描述一个人阅读、理解和根据健康信息采取行动的能力？
Literacy 文学素养
Readability 可读性
Health comprehension 健康理解
Health literacy 健康素养
120s - Q4
Which of the following behaviours indicates that a patient may have a low health literacy level?
以下哪种行为表明患者的健康素养水平低？
The patient misses scheduled appointments. 患者错过了预约时间。
The patient makes a chart to follow trends in hours of sleep per night. 患者制作图表以追踪每晚睡眠时间的趋势变化。
The patient explains health procedures to their spouse. 患者向其配偶解释护理程序。
The patient questions the nurse about the effects of a medication. 患者向护士询问药物的作用。
120s - Q5
What is one effective way to respond to someone who is verbally attacking you? 对口头攻击您的人做出回应的一种有效方法是什么？
Agree with the individual when the criticism is factually correct 当批评事实正确时，同意个人
Ignore the individual and walk away 忽略他，然后走开
Disagree with the individual and describe your concerns with their behaviour 与个人不同意，并用他们的行为描述您的担忧
Quietly apologize and ask that they calm down 悄悄道歉，要求他们冷静下来
120s - Q6
Regina complains to Gretchen about the amount of time they spend on documentation in clinical. Regina states that she went into nursing to care for clients, not do paperwork! Which reply by Gretchen is true regarding the purpose of documentation in nursing?
里贾纳（Regina）向格蕾琴（Gretchen）抱怨他们花在临床文献上的时间。里贾纳（Regina）说她做护士是来照顾患者的，而不是做文书工作！关于护理文档记录的目的，格蕾琴（Gretchen）的哪个答复是正确的？
Documentation is the only objective evidence that care was rendered. 文档记录是提供护理的唯一客观证据
We only have to do so much documentation while we are students. After we graduate, we will not have to do this much. 当我们还是学生时，我们才需要做那么多的文档记录。 毕业后，我们将不必记录太多。
Our instructor has us do documentation to develop our critical-thinking skills. 我们的讲师请我们做文档来发展我们的批判性思维技能。
Documentation guides us to utilize the nursing process in our decision making.文档记录帮助指导我们在护理过程中的决策。
120s - Q7
Thelma, a practical nursing student, observes a nurse inserting a urinary catheter. The nurse is called away immediately after the procedure to assist in an emergency situation on another unit. The nurse asks Thelma to document the procedure in its entirety as she observed it. How should Thelma best respond to the nurse's request? Thelma是一名护理专业学生，观察一名护士插入导尿管的情况。手术后，护士立即被赶走，以协助另一单位的紧急情况。护士在观察过程中要求Thelma完整记录整个过程。Thelma应该如何最好地回应护士的要求？
Refuse to document for the nurse 拒绝为护士提供文件
Document the care given from her perspective. 从她的角度记录所给予的护理。
Document the procedure as long as the nurse co-signs it later 只要护士稍后签字，就记录该程序
Refuse to document care, but ask the instructor to do it 拒绝文件保管，但请老师来做
120s - Q8
Leo is a licensed practical nurse. When he returns home, he remembers that he forgot to document his client's normal temperature findings from his shift. What is Leo's most appropriate action?
Leo是一名执业执业护士。当他回到家中时，他想起自己忘记记录下班后患者的正常体温检查结果。Leo应该怎样做？
Notify the physician on call to alert him about the accidental omission 通知医生以提醒他意外遗漏
Return to the unit immediately to document this 立即返回单位记录
Document this as a late entry on his shift the next morning 第二天早上将其记录为补充条目
Self-report the incident to the College of Licensed Practical Nurses of Alberta 将事件自行报告给CLPNA
120s - Q9
Sasha is a licensed practical nurse who is caring for Mrs. Fierce. Mrs. Fierce is about to undergo the removal of a cancerous lump in her breast. During her pre-operative care, Mrs. Fierce appears sad and tells Sasha, "I am so scared that they will open me up and see that the cancer has spread." How should Sasha best document this interaction?
萨莎（Sasha）是执照护士，正在照顾Fierce太太。Fierce太太即将切除乳房中的癌块。在进行术前护理时，菲尔塞斯太太看上去很伤心，对萨沙说：“我很害怕，他们会切开我的身体，看到癌症已经扩散。”Sasha应该如何最好地记录这种互动？
The client became upset and scared while talking about her upcoming surgery 患者在谈论即将进行的手术时变得沮丧和恐惧
The client stated, "I am so scared that they will open me up and see that the cancer has spread." 患者说：“我很害怕，他们会切开我的身体，看到癌症已经扩散。”
Sasha should not document this because it is subjective and personal information Sasha不应该记录此内容，因为它是主观和个人信息
The client is experiencing stress over upcoming surgery 患者在即将进行的手术中承受精神压力
120s - Q10
Self-care strategies for managing work-related stress in nursing include exercise, meditation, laughter, and 在护理中管理与工作相关的压力的自我护理策略包括运动、冥想、欢笑和
taking frequent caffeine and/or smoke breaks 经常喝咖啡和/或抽烟
asking a colleague to help lift a patient out of bed 要求一位同事帮助患者下床
skipping your break to get caught up in work 跳过您的休息时间，努力上班
picking up extra shifts or working overtime 接班或加班
120s - Q11
The student practical nurse is anxious about washing a patient for the first time despite all the practicing she has done for the skill. This type of stressful experience is known as 尽管学生护士已为该技能进行了所有练习，但她仍担心首次为患者清洗。这种压力经历被称为
cognitive stacking 认知堆叠
motivating stress 激发压力
combat stress 对抗压力
harmful stress 有害压力
120s - Q12
Which of the following is the best description to explain nursing informatics to others?
以下哪项是向他人解释护理信息学的最佳描述？
Health informatics is guided by the need to improve the efficiency of health care in Canada. 卫生信息学以提高加拿大卫生保健效率的需求为指导。
The ultimate goal of health informatics is to promote health and well-being world-wide. 健康信息学的最终目标是在全世界范围内促进健康。
The goal of health informatics is to increase interprofessional collaboration. 健康信息学的目标是增加专业间的合作。
The overarching purpose of all forms of informatics is to reduce the incidence of errors and inefficiencies. 所有形式的信息学的总体目的是减少错误和低效率的发生。
120s - Q13
Which of the following advantages of an electronic health record (EHR) is the most accurate? 电子健康记录（EHR）的以下哪些优点最准确？
All EHRs are regularly audited by impartial professionals. 所有EHR均由公正的专业人员定期审核。
You can review your EHR online on your own time. 您可以随时在线查看EHR。
Clinicians involved in your care can access your records when they need them. 参与您护理的临床医生可以在需要时访问您的记录。
Your health records will be free from errors. 您的健康记录将没有错误。
120s - Q14
A new grad is surprised by a co-worker’s behaviour toward her. Over the past several shifts, Joe, a staff nurse, has made several comments about her lack of experience, calling her a baby nurse and making jokes at her expense. What is Sunita’s best response to Joe’s incivility?
一名新毕业生对同事对她的举止感到惊讶。在过去的几次轮班中，职员护士乔对她的经验不足发表了几条评论，称她为婴儿护士，并开她玩笑。Sunita对Joe的不文明行为最好的回应是什么？
Confront Joe with the fact that he is being uncivil and his behaviour is unacceptable. 与乔面对面对峙，与他的不文明行为和不可接受的行为对立。
Speak privately to Joe and clearly state how his teasing and insults make her feel. 私下与乔交谈，并清楚地说出他的取笑和侮辱给自己的感受。
Seek advice from more experienced nurses and avoid further interactions with Joe. 向经验丰富的护士寻求建议，并避免与Joe进一步互动。
Report these instances of bullying to the nurse manager and Joe’s licensing body. 向护士经理和Joe的许可机构报告这些欺凌事件。
120s - Q15
Which of the following best demonstrates assertiveness when a conflict situation arises? 出现冲突情况时，以下哪项最能显示出自信？
Calmly speak up for yourself 冷静地为自己说话
Focus on the other person’s personality traits 专注于他人的人格特质
Utilize silence to manage emotions 利用沉默来管理情绪
Let the other person know you feel you are right 让其他人知道您觉得自己是对的
120s