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XHLT 1403 Nursing Communications Exam
Quiz by Ayshea Thornton
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Which of the following is a best practice in overcoming horizontal hostility in nursing?
以下哪项是克服护理中的横向敌意的最佳做法？
A patient has a history of verbally aggressive behaviour. One afternoon, the patient starts to shout at another patient in the lounge. What is the most appropriate statement the practical nurse can calmly make to de-escalate the situation?
患者有口头攻击行为的历史。一个下午，病人开始在休息室的另一位病人大喊。实践护士可以冷静地保持情况不升级的最合适的说法是什么？
Which of the following best describes the ability of a person to read, understand, and act on health information?
以下哪一项最能描述一个人阅读、理解和根据健康信息采取行动的能力？
Which of the following behaviours indicates that a patient may have a low health literacy level?
以下哪种行为表明患者的健康素养水平低？
What is one effective way to respond to someone who is verbally attacking you? 对口头攻击您的人做出回应的一种有效方法是什么？
Regina complains to Gretchen about the amount of time they spend on documentation in clinical. Regina states that she went into nursing to care for clients, not do paperwork! Which reply by Gretchen is true regarding the purpose of documentation in nursing?
里贾纳（Regina）向格蕾琴（Gretchen）抱怨他们花在临床文献上的时间。里贾纳（Regina）说她做护士是来照顾患者的，而不是做文书工作！关于护理文档记录的目的，格蕾琴（Gretchen）的哪个答复是正确的？
Thelma, a practical nursing student, observes a nurse inserting a urinary catheter. The nurse is called away immediately after the procedure to assist in an emergency situation on another unit. The nurse asks Thelma to document the procedure in its entirety as she observed it. How should Thelma best respond to the nurse's request? Thelma是一名护理专业学生，观察一名护士插入导尿管的情况。手术后，护士立即被赶走，以协助另一单位的紧急情况。护士在观察过程中要求Thelma完整记录整个过程。Thelma应该如何最好地回应护士的要求？
Leo is a licensed practical nurse. When he returns home, he remembers that he forgot to document his client's normal temperature findings from his shift. What is Leo's most appropriate action?
Leo是一名执业执业护士。当他回到家中时，他想起自己忘记记录下班后患者的正常体温检查结果。Leo应该怎样做？
Sasha is a licensed practical nurse who is caring for Mrs. Fierce. Mrs. Fierce is about to undergo the removal of a cancerous lump in her breast. During her pre-operative care, Mrs. Fierce appears sad and tells Sasha, "I am so scared that they will open me up and see that the cancer has spread." How should Sasha best document this interaction?
萨莎（Sasha）是执照护士，正在照顾Fierce太太。Fierce太太即将切除乳房中的癌块。在进行术前护理时，菲尔塞斯太太看上去很伤心，对萨沙说：“我很害怕，他们会切开我的身体，看到癌症已经扩散。”Sasha应该如何最好地记录这种互动？
Self-care strategies for managing work-related stress in nursing include exercise, meditation, laughter, and 在护理中管理与工作相关的压力的自我护理策略包括运动、冥想、欢笑和
The student practical nurse is anxious about washing a patient for the first time despite all the practicing she has done for the skill. This type of stressful experience is known as 尽管学生护士已为该技能进行了所有练习，但她仍担心首次为患者清洗。这种压力经历被称为
Which of the following is the best description to explain nursing informatics to others?
以下哪项是向他人解释护理信息学的最佳描述？
Which of the following advantages of an electronic health record (EHR) is the most accurate? 电子健康记录（EHR）的以下哪些优点最准确？
A new grad is surprised by a co-worker’s behaviour toward her. Over the past several shifts, Joe, a staff nurse, has made several comments about her lack of experience, calling her a baby nurse and making jokes at her expense. What is Sunita’s best response to Joe’s incivility?
一名新毕业生对同事对她的举止感到惊讶。在过去的几次轮班中，职员护士乔对她的经验不足发表了几条评论，称她为婴儿护士，并开她玩笑。Sunita对Joe的不文明行为最好的回应是什么？
Which of the following best demonstrates assertiveness when a conflict situation arises? 出现冲突情况时，以下哪项最能显示出自信？
Which of the following is a benefit of working in a team?
团队合作的好处是什么？
Teams tend to follow a pattern of development marked by stages. What is the typical order of the stages of team development?
团队倾向于遵循以阶段为标志的发展模式。团队发展阶段的典型顺序是什么？
At which stage of health-care team development is the team most likely to experience conflict?
在医疗团队发展的哪个阶段，团队最有可能遇到冲突？
Which of the following statements describes horizontal violence?
以下哪个陈述描述了横向暴力？
The practical nurse withholds information about a patient from the dietitian. As a result, the patient continues to lose weight. Why should the practical nurse have shared her unique information with the dietician?
护士从营养师那里隐瞒有关患者的信息。结果，患者继续消瘦。护士为什么应该与营养师分享她拥有的信息？
Which of the following methods of presenting health information would be the most difficult for a patient with low health literacy?
对于健康素养低的患者，下列哪种显示健康信息的方法最困难解读？
Which of the following statements is an appropriate response from someone who understands how fatigue affects their ability to perform tasks accurately?
某人很理解疲劳如何影响他们准确执行任务的能力，以下哪种说法是符合人设的回答？
When considering the privacy and ethical issues surrounding digital communication, which of the following guidelines should a practical nurse consider the most important?
在考虑围绕数字通信的隐私和道德问题时，实践护士应考虑以下哪项准则最重要？
Which one of the following statements is true about perception?
关于感知，以下哪一项陈述是正确的？
The practical nurse learns that she must provide care for Norman, whose past history reveals he is an abusive husband and father. She has negative feelings about abusive people. What strategy can the practical nurse use to develop a therapeutic nurse-patient relationship with Norman?
护士得知她必须为诺曼提供护理，诺曼的过去历史表明他是一个有虐待情节的丈夫和父亲。她对喜欢虐待的人有负面的感觉。这位护士可以使用什么策略与诺曼建立治疗性的医患关系？
What communication strategy can you use to avoid miscommunication?
您可以使用哪种沟通策略来避免沟通错误？
Which communication style is a co-worker exhibiting if they often apologize, discount their own opinions and regularly assume that their participation in a group won’t be wanted or helpful?
如果同事经常道歉，轻视自己的观点并定期假设自己不会为团体提供贡献，那么他们表现出哪种沟通方式？
Which approach best demonstrates therapeutic communication with Mrs. M who gets upset after learning she has to stay in bed?
哪种方法最能说明与M太太的治疗性交流，M太太在得知自己必须卧床之后感到不高兴？
Mr. Harrison has recently been diagnosed with a life-threatening illness and states to the practical nurse, My wife—she’s so afraid for me. I have to stay cheerful all the time or she starts to cry. Which of the following responses by the practical nurse would be the most helpful?
哈里森先生最近被诊断出患有危及生命的疾病，并向护士说明情况，他的妻子很担心。我必须一直保持开朗，否则她会哭泣。护士的以下哪项响应最有帮助？
When talking with your patient, you state, So tell me more about the chest pain that you had. This is an example of
与患者交谈时，您说“请告诉我更多关于您的胸痛的更多情况。”这是一个什么的例子？
In reflecting upon her communication skills with clients, which of the following responses would the practical nurse evaluate as being therapeutic?
在反思她与患者的沟通技巧时，护士会评价以下哪项为治疗性沟通？
Mr. Jerimiah is about to be discharged from the hospital, and you are responsible for providing education about his diet when he gets home. Reviewing a special diet with him without regard for his culture is an example of what?
耶利米先生即将出院，您有责任在他回到家时提供有关饮食的教育。与他一起计划特殊饮食而不考虑他的文化是一个怎样的例子？
To care for patients in a culturally competent manner, what should a practical nurse do first?
为了以具有文化能力的方式照顾患者，实践护士应首先做什么？
A practical nurse is providing instructions to a patient on how to manage pain at home. What is the most significant strategy that can be used to ensure that the patient heard what the practical nurse said?
一位实践护士正在向患者提供有关如何在家治疗疼痛的指导。可以用来确保患者听到护士所说的最重要的策略是什么？
A practical nursing student in a continuing care centre is asked several personal questions over the course of her shift. Adhering to her role responsibilities while maintaining professional boundaries, which patient question should she be most comfortable answering?
连续护理中心的一名实践护理学生在轮班期间被问了几个个人问题。在保持职业界限的同时坚持自己的角色职责，她最应该回答哪个患者问题？
The GRRRR model GRRRR模型
Manpreet, a nursing student is giving care on a unit that uses focused charting. How should she document her patient's complaint of pain? Manpreet，一名护理系学生正在对使用重点图表的病房进行护理。她应如何记录患者对疼痛的抱怨？
A patient tells you they are not feeling well but is very vague. What aspect of the GRRRR model for great listening should the practical nurse use next?
一位病人告诉您，他们感觉不舒服，但非常模糊。实际的护士下一步应该使用GRRRR模型的哪个方面来提高聆听水平？
A nurse is preparing to communicate a patient’s status to a physician. Which statement represents the “B” in SBAR?
护士正准备将患者的状况告知医生。哪条陈述代表SBAR中的“B”？
A practical nurse working in a diabetic clinic is conducting their first interview with a client. What should the practical nurse do first to facilitate therapeutic communication?
一位在糖尿病诊所工作的护士正在对患者进行首次采访。护士应该首先做什么以促进治疗交流？
A patient who is hearing impaired tells the practical nurse, I have a hard time hearing what people say to me. What should the practical nurse do?
有听力障碍的患者告诉护士，我很难听到别人对我说的话。实习护士应该怎么做？
A patient has just been notified that her son has died in a car accident. The patient states, I can’t believe that I have lost my son. Can you believe it? Which of the following is the practical nurse’s best response?
刚被告知患者儿子死于车祸。病人说，我不敢相信我失去了儿子。你相信吗？以下哪项是护士的最佳响应？
What concept is the most important for the practical nurse to consider when interacting with others?
对于实践护士而言，与他人互动时最重要的概念是什么？
A patient’s spouse died a week ago. When reminiscing about their life together, the patient begins to cry. What is the practical nurse’s best response?
一个病人的配偶在一周前死亡。当一起回忆起自己的生活时，患者开始哭泣。实践护士的最佳反应是什么？
How could a health-care worker violate a client’s personal space?
医护人员如何侵犯患者的个人空间？
Which of the following is an example of a practical nurse crossing the professional boundary within the nurse-client therapeutic relationship?
以下哪个是实践护士越过护士与患者之间的治疗关系中的专业界限的示例？
A patient avoids eye contact when being interviewed. Which of the following statements should guide the practical nursing student’s interpretation of her patient’s behaviour?
患者在接受采访时避免目光接触。下列哪些陈述应指导实践护理学生对患者行为的理解？
The practical nursing student is caring for a patient with significant cognitive deficits resulting from a brain injury. Which communication strategy should be implemented by the student?
实习生正在照顾因脑损伤而导致严重认知缺陷的患者。学生应实施哪种沟通策略？
Which emotional intelligence model focuses on understanding and identifying emotions in self and others?
哪种情绪智力模型侧重于理解和识别自我和他人的情绪？
Which technique should the practical nurse use to enhance communication with older adults who are hearing impaired?
实践护士应使用哪种技术来增强与听力受损的老年人的交流？