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Year 11 communication quiz

Quiz by Charlotte Burgess

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7 questions
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  • Q1
    Which of the following are types of communication used in health and social care?
    telephone, talking, speaking
    written, verbal, social, informal
    written, verbal, electronic, body language
    30s
  • Q2
    Which of the following is a theory of communication?
    Bandura's Social Learning Theory
    Bowlby's Attachment Theory
    Argyle's Communication Cycle
    Maslow's Hierarchy of Needs
    30s
  • Q3
    What is Makaton?
    A type of medication
    An electronic communication system
    A language programme that uses symbols, signs and speech
    30s
  • Q4
    Non-verbal communication is less important the verbal communication
    True
    False
    30s
  • Q5
    Which of the following pieces of legislation tells us how to manage personal information in health and social care settings?
    The Equality Act 2010
    General Data Protection Regulations (GDPR) 2018
    The Health and Safety at Work Act 1974
    30s
  • Q6
    Some medical conditions and disabilities can cause communication difficulties.
    False
    True
    30s
  • Q7
    Whilst working in a care home, you receive a phone call from someone who says they are the brother of one of your patients. You didn't know the patient had a brother. What should you do?
    Tell them how the patient is, they are brothers after all.
    Tell them you will call back once you have spoken to the patient.
    Say their brother is OK but don't give too much information.
    30s

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