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YT recap

Quiz by Alberto Mendoza

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23 questions
Show answers
  • Q1
    Always grant refunds within the ________ "withdrawal rights period" regardless of user refund or refund history. Clue: https://support.google.com/youtubecommerce/answer/10555543?hl=en#zippy=
    2 days
    14 days
    65 days
    120 days
    60s
  • Q2
    Scenario: Customer is requesting a refund for a purchased membership. *Membership purchased via Apple billing system
    Send cx to Apple support.
    Consult T2 to issue refund.
    Consult with Risk
    Issue the refund.
    60s
  • Q3
    Unauthorized purchase You can refund charges less than _____ days from the date that the user contacts us.
    14
    120
    65
    45
    60s
  • Q4
    Is there the option of a free trial with prepaid plan?
    I don't know
    Yes
    No
    Maybe
    60s
  • Q5
    I'm your dream, make you real I'm your eyes when you must steal I'm your pain when you can't feel _______________________
    Sad but true.
    Beat it.
    True but sad.
    Happy but false.
    120s
  • Q6
    What is not a family member requirement? Clue: It's on an external HC.
    Be 18 years old.
    Not be part of another family group.
    Have a Google Account that is not a G Suite account.
    Live in the same household (residential address) as the family manager.
    60s
  • Q7
    What's the refund timelines for Unified Payments Interface (India only)?
    4–10 business days.
    3 business days.
    1-5 business days.
    1-2 business days.
    60s
  • Q8
    If you download videos/music before traveling, they will remain playable offline for up to _______. Clue: https://docs.google.com/presentation/d/1g_JiAHUfLSq81nK5mQZV5R5Fsk77VPJ89MTirbPdMks/edit#slide=id.g3335d1b4f9_0_0
    2 months.
    15 days
    45 days
    30 days
    60s
  • Q9
    If I cancel my subscription, will I be kicked out of the experimental feature? Clue: https://docs.google.com/presentation/d/1g_JiAHUfLSq81nK5mQZV5R5Fsk77VPJ89MTirbPdMks/edit#slide=id.g3335d1b4f9_0_0
    No.
    I don't know.
    Maybe.
    Yes.
    60s
  • Q10
    What is Kpop?
    Korean pop.
    kanadian pop.
    Kawaian pop.
    Kosta Rican pop.
    120s
  • Q11
    I purchased a Super Chat but the YouTuber didn't notice. I want my money back! Clue: It's a policy.
    The YouTuber should give you back your money.
    Sorry, voluntary payments are non-refundable.
    Of course, let me refund you the Super Chat.
    In this case, you should contact your bank.
    60s
  • Q12
    Which one is not a premium feature?
    Offline playback.
    Access to any movie.
    Ad-free videos.
    Background play.
    60s
  • Q13
    What we don't support for student plans?
    Student Plan FAQs
    YouTube Premium / YouTube Music product issues.
    Verification process issues.
    Billing and payment issue relating to Student Plans.
    60s
  • Q14
    Will there be family plans specifically for student memberships?
    Already exists.
    Yes, we're working on it.
    Maybe.
    No.
    60s
  • Q15
    What is the maximum number of times a user can attempt to be verified by SheerID?
    4 times.
    10+ times.
    3 times.
    1 time.
    60s

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