John conducted an assessment of Mrs. Green in a large open gym area with several other patients. Which physical strategy could John use to improve communication?

Tiffany takes her time when giving Mrs. Kendal her treatments. She makes sure she answers all of Mrs. Kendall's questions about her care. Which communication process is Tiffany practicing?

When taking care of a hearing impaired patient you should:

All are personal barriers to communication EXCEPT:

All are environmental barriers to communication EXCEPT:

When communicating with someone with a hearing impairment , you should do all the following EXCEPT:

When communicating with someone who speaks a different language, you should do all the following EXCEPT:

If a patient is difficult to understand

When entering the room of a visually impaired patient you should

Which of the following is incorrect about sending email communication?

All of the following are correct with written reporting EXCEPT:

Which is NOT a Part of Active Listening

Which of the following is an example of a confusing or conflicting message?

How could a CNA clarify the confusing message?

Types of verbal communication include:

This prompts the sender to add more detail to the original message:

This involves asking questions to request additional information:

Which 3 things are needed for communication to take place?

What are some ways you can assist a resident who is hearing impaired?

How should you approach a resident who has decreased vision?

Why is it important to explain to residents what you are doing while caring for them?

What should you do with the resident's belongings if they are low vision?

You are speaking to Mrs. Drum and notice she is having a hard time hearing you. You notice that her hearing aid is in but doesn’t seem to be working correctly. What should you do before calling the supervisor or doctor to look at it?

Mrs. Green suffered a stroke and is hearing impaired. John is completing an assessment of Mrs. Green in a small quiet room. Which strategy is John using to improve his communication?

Frances asked Dr. Jones, "What is a hysterectomy?" Dr. Jones responds, "Removal of the uterus." Which part of the communication model does Frances's question represent?

What is wrong with a nurse asking a 13-year-old girl if she has been NPO since midnight?

Which is an example of a physical barrier?

When reporting one-on-one to a team member about the status of patients, the LPN is using what form of communication?

Dr. Jones restated and summarized Oscar's questions about his condition and plan of care. Oscar knew that his discomfort was respected by Dr. Jones. Dr. Jones was engaged in which part of the communication process?

A newly graduated respiratory therapist is charting on his patient for the first time. It is important to remember that:

Jennifer is caring for a patient from another country. The patient wishes to perform ceremonial bathing. If this is not allowed, it is an example of which communication barrier?

During the change of shift, staff members from the out-going shift and in-coming shift meet for an update on the patients and their conditions. This reporting style is:

Kimberly documented Sally's treatment on Mary's medical record. Kimberly understands that the medical record is a legal document and must be accurate. When Kimberly realized she made a mistake in documentation, she: