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Quiz by Andrew Hazelbaker

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236 questions
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  • Q1
    A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?
    Reboot the laptop
    Look for the setting in control panel
    Change the screen orientation
    Toggle the dual display function key
    30s
  • Q2
    Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?
    WLAN
    DHCP
    SNMP
    NNTP
    30s
  • Q3
    For which of the following types of printers should a technician obtain a maintenance kit containing a fuser, transfer roller, and pickup rollers?
    Thermal
    Impact
    Laser
    Inkjet
    30s
  • Q4
    An end user is designing a PC with a clear acrylic access panel to show off the insides. The user wants the inside to stay cool, but as dust free as possible. Which of the following would BEST meet this scenario?
    Create a negative pressure air flow with filtered exhausts and unfiltered exhausts
    Create a positive pressure air flow with unfiltered intakes and filtered exhausts
    Create a negative pressure air flow with unfiltered intakes and unfiltered exhausts
    Create a positive pressure air flow with filtered intakes and unfiltered exhausts
    30s
  • Q5
    A technician is giving a safety class to new employees. Which of the following contains potentially dangerous voltages and should be handled with care, even if the power has been recently disconnected?
    Wireless router
    Paper shredder
    CRT Monitor
    Laser printer
    30s
  • Q6
    A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?
    The Ethernet cable is the wrong type
    The firewall on the network is blocking access to the DHCP server
    The technician is connecting the phone to the wrong type of port
    The network switch does not support PoE
    30s
  • Q7
    Which of the following ports is typically used for sending email?
    21
    23
    25
    22
    30s
  • Q8
    A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?
    Connect an external monitor
    Change the screen orientation.
    Update the video card drivers
    Replace the video card
    30s
  • Q9
    A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?
    Collate
    Orientation
    Duplex
    Quality
    30s
  • Q10
    Which of the following types of cables are MOST likely to be used to connect to an external hard drive? (Select TWO).
    eSATA / USB 3.0
    HDMI / CAT6e
    SPDIF
    Molex
    30s
  • Q11
    Which of the following display technologies provides the BEST range of visible colors?
    Plasma
    CRT
    LCD
    OLED
    30s
  • Q12
    Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?
    The hub had too many collisions
    The hub had a bad port
    The hub was out of ports
    The hub did not provide PoE
    30s
  • Q13
    Android smartphones are typically different from other smartphone devices in that:
    Android devices can receive apps from different sources.
    Android devices use open source operating systems.
    Android devices use apps that are more secure than other devices.
    Android devices can only operate with a proprietary operating system.
    30s
  • Q14
    A technician is installing Hyper-V and is getting an error that the software is not able to be installed. Which of the following processor characteristics should be checked?
    Virtualization support
    Hyperthreading
    Number of cores
    Cache size
    30s
  • Q15
    USB 2.0 and which of the following ports share the same connector?
    Micro USB 3.0
    USB 3.0
    Micro USB 2.0
    Mini USB 2.0
    30s

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