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Amadeus Proficiency Test 2

Quiz by jeff tyler

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20 questions
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  • Q1

    This allows Customer Service Reps and Agents to make changes via ARD and CM to a Customer's travel plans without collecting additional payment for the fare difference .This is issued anytime SODA is declared.

    SODA

    Ammendment Waivers

    Change Fee Waiver

    Dynamic Waivers

    30s
  • Q2

    This is an EMD used when selling ancillary product such as Early Bird. This must have an active PNR.

    EMD-A(Associated)

    EMD Service

    EMD-S (EMD Stand-Alone)

    30s
  • Q3

    This document is used when selling ancillary product such as a Pet Carrier. No active PNR is required.

    EMD Service

    EMD-S (EMD Stand-Alone)

    EMD-A (EMD Associated)

    30s
  • Q4

    This is an Amadeus product for shopping fares. Similar to QPX but includes the front-end components that are used by the e-commerce engine.

    Amadeus Ticket Changer

    ATC

    Flex Pricer

    FPQ

    30s
  • Q5

    This refers to the Flight Aircraft, Status and schedule information in CS2

    Airline Record Locator

    Itinerary

    Flight Information

    30s
  • Q6

    Flight cancel message, stops bookings on a flight.

    HX

    FLIX

    Schedule Change

    30s
  • Q7

    This defines the type of the passenger in a PNR, such as INF for infants and ADT for adults.

    Passenger Type Code

    Passenger Details

    Passenger Name Record

    30s
  • Q8

    This term refers to taking an e-ticket coupon from the flight where it was issued and using it on another flight, without any change to the flights or fares on the ticket.

    Reassociate

    Miscellaneous

    Divide PNR

    30s
  • Q9

    This process takes the value of a ticket and applies it to a new ticket. This is used when the number of segments need to be decreased or increased due to the change.

    Refund

    Reissue(exchange)

    Revalidate

    30s
  • Q10

    This refers to updating a flight coupon with new flight details and can only be used when the number of segments remain the same.

    Reissue(exchange)

    Refund

    Revalidate

    30s
  • Q11

    This is a document that contains pricing information for a miscellaneous documents.

    Transitional Stored Miscellaneous document

    ELECTRONIC MISCELLANEOUS DOCUMENTS

    30s
  • Q12

    This is a record containing pricing information related to a PNR, such as fare and prices.

    Special Service Request

    Passenger Name Record

    Transitional Stored Ticket

    30s
  • Q13

    What does ATC stand for?

    Automated Ticket Changer

    Amadeus Ticket Changer

    Amadeus Ticket Change

    30s
  • Q14

    Revenues gained from the selling service attributes

    Ancillary Revenues

    Ancillary Services

    Ancillary Requests

    30s
  • Q15

    This acts as a clearinghouse for airline fares . It is a collection and global distribution of fare and fare related data that is sent to reservation systems such as Sabre, Amadeus and Galileo International.

    ARC

    ATPCO

    IATA

    BSP

    30s

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