Loading...
AQA GCSE Business - 3.3.3. Concept of Quality (2)
Quiz by Koen De Mulder
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
A quality product is often described as:
Which of the following would be the most accurate measure for an independent restaurant to assess the quality of its service?
Which of the following would be a quality measure used on a production line making Easter eggs?
A supermarket requests that customers return a certain food product after discovering it does not legally fit its description. This process is called (a):Â Â
Which of the following employees does total quality management involve?
Which of the following is a disadvantage to a business of using an experienced outsourcing partner for part of its production processes?
A drawback of changing to a system of TQM is that:
A UK business has decided to outsource some operations to an experienced third party located in China. Which of the following is a likely advantage to the UK business of making this decision?
Which of the following activities is most likely to be outsourced by a secondary school?
The agreement for one business to trade under another business’s name is called a:
Which of the following best describes the term royalty in franchising?
Which of the following is an advantage to a franchisor of expanding through franchising?
Who is responsible for making the long term decisions in a franchise operation?
Quality issues can arise in franchises because:
The pie chart shows the breakdown of McDonald’s owned and franchised stores in the UK this year.  McDonalds had 1,200 restaurants in the UK last year and this figure has grown by 10% this year. How many of McDonalds stores are franchised this year?
