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BEC Vantage Reading part 5_proofreading_test one

Quiz by Els Keultjes

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8 questions
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  • Q1
    What is the extra word in this text? We all rely on answering machines and invoice mail. Yet a research shows that they are among the most hated things in business life.
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    120s
  • Q2
    What is the extra word? : What's worse, you can easily upset callers with a bad message. Here it is how to improve your message.
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    120s
  • Q3
    What are the two extra words in this text? First, state your name or company. It is frustrating enough not to have speak to someone without wondering if you have even so reached the right person.
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    120s
  • Q4
    What is the extra word? Ask callers to leave their name, reason for calling and phone number. Thirdly, if you leave out an alternative number, say it slowly.
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    120s
  • Q5
    What is the extra word? It's also a good idea to let people know when you will pick up their messages. Next, make sure of the bleep sounds immediately after the outgoing message.
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    120s
  • Q6
    What is the extra word? It is irritating for callers to have to start their message all over there again because the bleep interrupted them.
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    120s
  • Q7
    What is the extra word? Researchers say that 7 out of 10 callers do not leave messages, so far it may be better to get a phone answering service to handle your calls.
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    120s
  • Q8
    What are the two extra words? In the end it will cost you too much less to pay an agency to handle your callers than to lose a client but who is unable to get through to you.
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    120s

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