Bell Ringer - November 11, 2024
Quiz by Bernice W. Broussard
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- Q1
Which of the following is a term for physical goods that are bought and sold?
Services
Sales
Products
Pricing
30s - Q2
Which of the following is a standard term that describes the audience of retail stores--that is the people who will buy things from the stores?
Buyers
Customers
Manufacturers
Wholesalers
30s - Q3
Which of the following is a term for intangible things, such as providing delivery, that are sold by retailers?
Services
Products
Training
Gifts
30s - Q4
What kinds of things does a manufacturer produce?
Services
Fossil fuels
Finished products
Raw ,materials
30s - Q5
Which of the following describes a grower of strawberries?
Retailer
Distribution center
Wholesaler
Manufacturer
30s - Q6
Which of the following is the term for the retailing approach that places the focus on the seamless shopping experience for customers by integrating multiple channels?
Integrated channel
Seamless channel
Omnichannel
Multichannel
30s - Q7
The majority of retailers are:
Independently owned
Online only
Corporations
Franchises
30s - Q8
Which of the following is the standard definition of a retail ecosystem?
A group of stores that work together collaboratively to serve customers' needs
A team of store employees who help each other
A set of technological systems that work together in order to make sure all products in a retailer's inventory are tracked and accounted for
An interconnected system of approaches for meeting the goal of retailing which is to provide customers with the merchandise and services they want
30s - Q9
Approximately what percentage of U.S. jobs are retail jobs, as of 2019?
10-15%
5-10%
35-40%
20-25%
30s - Q10
What term describes delivering a positive, memorable experience that is more than what the customer expected?
Service
Quality customer service
Sales
Customer service
30s