A diverse workforce can help employers better meet the needs of growing global markets and an increasingly diverse U.S. population.

Predictions indicate that the U.S. workforce will become more diverse.

Language is a common communication barrier.

The amount of personal space with which people are comfortable varies depending on individual preference and cultural background.

Not being offended easily is one of the most important aspects of having a professional attitude.

When sharing messages with people from other cultures, you should keep your language simple and to the point.

Personal ethics are not influenced by your experiences and the culture and society in which you learn and grow.

In a nondisclosure agreement, employees promise not to share trade secrets with others for a certain period of time.

Seeing and valuing the contributions of everyone in a workplace and treating everyone fairly is called prejudice.

Globalization has no affect on the workforce.

The body language of the sender has little effect on communication.

Customs and etiquette are the same in most countries and cultures.

Cross-cultural communication occurs when people from different cultures share messages verbally, nonverbally, or in writing.

Employees should always address clients or customers by their last names.

Honesty is an ethical issue that influences business communication.

The presence of a side range of variation in qualities or attributes of people or things is called

Failing to recognize workers' differences and needs

Predictions about the U.S. population and workforce indicate that

As a result of globalization

Which of the following cultural differences can be communication barriers?

When your job involves working with someone from another culture

An oversimplified belief about a group of people is called

Most Americans appreciate personal space of

A person who has a professional attitude

Shortened forms of words or expressions typically formed from the first letter of each word are

When speaking and corresponding with people from other cultures

To show fairness and sensitivity toward others at work

To deal ethically with clients or customers

The legal right of someone, usually the author or artist, to use or reproduce a work is called

Trade secrets

The integration of activities among nations in areas such as commerce and culture.

Principles of right and wrong that govern behavior

A set of rules of behavior for a particular place or situation.

An oversimplified belief about a group of people.

A set of beliefs, attitudes, practices, and social customs that distinguishes a group of people.

The act of claiming someone else's words or ideas as your own.

A bias that prevents objective thought about a person or thing.

Stealing and illegally using a person's private data.

The division of people into groups that share a common ancestry, history, or culture.

Unfair treatment of a person or group on the basis of prejudice.