_______ is a set of informal guidelines for behaving courteously online.

Unsolicited junk messages are called

What are angry or insulting messages called?

What is the most formal business correspondence?

What is an informal document sent to someone within your company or group?

If you are communicating electronically via text messages with one or more people in real time, you would be using what?

This type of punctuation in a letter has no punctuation or complimentary close.

This type of punctuation has a colon following the salutation and comma after the complimentary close.

How many lines does a memo have?

What states the main idea in a memo?

What is sent to people to let them know what will be talked about at a meeting?

What is a summary of what was discussed at a meeting and sent to all attendees?

What is NOT a reason for using a business correspondence?

If you send something extra besides a memo, you should include a

________ are the initials of the person who keyed the memo.

If you want to tell the recipient of a memo that another separate document is attached to the memo, you would use a

This is a courtesy copy of the memo being sent to someone else.

This is a copy of the memo being sent to someone without the recipient's knowledge.

What is at the end of a letter that gives additional information?

You should do all of the following except what before sending out a memo?