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Chapter 4 questions

Quiz by carrie_replogle

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29 questions
Show answers
  • Q1
    There's nothing on your laptop screen, and your laptop isn't getting any power. You try to use AC power but the laptop isn't receiving any. What's wrong?
    AC is the first two letters of your least favorite band.
    Windows won't boot.
    The battery is dead.
    You don't have the right adapter.
    60s
  • Q2
    You've got a customer with a dead laptop, which she dropped while charging. It's connected to the right power adapter. What's broken?
    The hard drive.
    The DC jack.
    Her pride.
    The battery.
    60s
  • Q3
    What do you put in between the CPU and the heat sink to help heat dissipate?
    TDP.
    Thermal compound.
    Mineral Oil.
    A fig newton.
    60s
  • Q4
    Which has 8 pins?
    PCIe
    SATA
    ATX
    Run-DMC
    60s
  • Q5
    What is the amount of heat generated by the CPU that the cooling system has to dissipate?
    PSU.
    140 watts.
    TDP.
    Reggie Watts.
    60s
  • Q6
    Which connector powers a SATA hard drive?
    24-pin.
    Molex.
    15-pin.
    Pinhead.
    60s
  • Q7
    How many volts does a Molex supply?
    12 V and 5 V
    3.3 V and 1.5 V
    5 V and 3.3 V
    V for Vendetta
    60s
  • Q8
    You just came back from Europe, but your PC, which was fine, won't turn on. What should you do?
    Install a power inverter.
    Change the voltage switch from 230 to 115.
    Put in a new power supply.
    Convert all your Euros back into dollars.
    60s
  • Q9
    When you run out of theories for a problem, what do you do?
    Question the user.
    Document your actions thus far.
    Escalate the problem.
    Call Ghostbusters.
    60s
  • Q10
    What's the second step in A+ troubleshooting?
    Establish a theory.
    Identify the problem.
    Have a sandwich.
    Test the theory.
    60s
  • Q11
    What should you do before you make changes to a computer that you're troubleshooting?
    Identify the problem.
    Backup the data.
    Establish a plan of action.
    Establish your fist through the monitor.
    60s
  • Q12
    There's nothing on your laptop screen, and your laptop isn't getting any power. Why not?
    The battery is dead.
    The adapter isn't plugged into your laptop.
    You haven't paid your electricity bill.
    The OS is corrupted.
    60s
  • Q13
    What's Step 5 in the six-step troubleshooting process?
    Establish a new theory.
    Document the findings.
    Scream into a pillow.
    Implement preventative measures.
    60s
  • Q14
    There's a problem with the power to a group of computers, but you don't know how to fix it. What do you do?
    Document findings, actions, and outcomes.
    Contact the building supervisor or your manager.
    Establish a theory of why you don't know how to fix it.
    Tunnel through the walls like a big rat.
    60s
  • Q15
    Which has 8 pins?
    Molex
    SATA
    CPU
    FedEx
    60s

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