Question 1

What is the first step to adding a new domain to Zoho Workspace?

Accepted Answer

Open two tabs in your web browser and log in to both your Zoho admin console and your Namecheap account.

Answer

Contact Zoho customer support and ask them to add a new domain for you.

Answer

Open a web browser and search for "how to connect a domain to Zoho Workspace".

Answer

Log in to your Zoho admin console and navigate to the domains section.

Question 2

How do you verify domain ownership in Zoho when adding a new domain from Namecheap?

Accepted Answer

By entering a new TXT record in Namecheap that contains a specific string of data provided by Zoho.

Answer

By contacting Namecheap customer support and requesting a domain ownership verification.

Answer

By verifying your ownership of the domain email address.

Answer

By changing the MX records in Namecheap to point to Zoho's servers.

Question 3

In which section of Namecheap do you manage DNS records?

Accepted Answer

Advanced DNS

Answer

Billing Settings

Answer

Security Settings

Answer

Mail Settings

Question 4

What are the three types of records you typically need to add from Zoho to Namecheap when connecting a domain?

Accepted Answer

MX records, SPF records, and DMARC records.

Answer

MX records, PTR records, and SOA records.

Answer

TXT records, SRV records, and CAA records.

Answer

A records, CNAME records, and TXT records.

Question 5

How do you configure the MX records in Namecheap to point to Zoho's servers?

Accepted Answer

In the custom MX section of Namecheap's mail settings, you add new records with the hostname, priority, and value provided by Zoho.

Answer

You can ignore the MX records; they are not necessary for connecting a domain to Zoho.

Answer

You don't need to configure MX records separately; they are automatically created when you add a new domain in Zoho.

Answer

You need to edit the existing MX records in Namecheap to point to Zoho's servers.

Question 6

What does an SPF record do?

Accepted Answer

It specifies which email servers are authorized to send emails on behalf of your domain.

Answer

It creates a backup of your emails in case of data loss.

Answer

It filters incoming emails for spam and phishing attempts.

Answer

It encrypts emails sent from your domain.

Question 7

What happens if you don't remove any existing SPF records in Namecheap before creating a new one for Zoho?

Accepted Answer

The new SPF record from Zoho might not work correctly.

Answer

You will not be able to connect your domain to Zoho Workspace.

Answer

Your email sending will be completely disabled.

Answer

You will receive a warning message from Namecheap.

Question 8

What does DKIM stand for?

Accepted Answer

DomainKeys Identified Mail

Answer

Designated Key Identified Mail

Answer

DirectKey Identified Mail

Answer

Dynamic Key Identified Mail

Question 9

What is the purpose of a DMARC record?

Accepted Answer

It tells recipient servers what to do with emails that fail SPF or DKIM authentication.

Answer

It creates a DKIM key that can be used to sign your emails digitally.

Answer

It enables two-factor authentication for logging in to your Zoho account.

Answer

It allows you to encrypt emails between your domain and Zoho's servers.

Question 10

What does "do nothing" mean in the context of the DMARC record policy?

Accepted Answer

The recipient server should not take any automated action on emails that fail authentication.

Answer

The emails should be returned to the sender.

Answer

The emails should be sent to a spam folder.

Answer

The emails should be deleted immediately.

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