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Conventional and Affordable Chat Training
Quiz by Mary Flores
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
Housing that cost no more than 30% of a householdâs gross monthly income. This includes rents and utilities in the apartment, but this varies from city to city.
A Tax Credit Property has MO certification.
What are the requirements to be eligible for Affordable Housing?Â
How much is the total for dependent deduction for 2 dependents?
My Total Annual income is 19,425. Please calculate the TTP.
My Total Annual income is 24,115. Please calculate the TTP.
What does HAP stands for?
What does TRACS stand for?
What is the name of the guide that contains information regarding TRACS errors?
What are the 3 statuses of a certification? (in correct order)
Can I delete a reported certification?
FAS tab only shows if the status of the resident is?
HAPs are usually run before the 10th of the current month, requesting assistance for the following month.Â
For example, on August 1st the site should be preparing the HAP for ______ to be sent to TRACS.
I have a Move In effective 8/1/2024. When is the earliest that I can report this to HAP?
I have a Unit Transfer effective 9/2/2024. When is the earliest that I can report this to HAP?
I have a Gross Rent effective 11/1/2024. When is the earliest that I can report this to HAP?
I have an Initial Certification effective 11/1/2024. When is the earliest that I can report this to HAP?
I have a Termination effective 10/31/2024. When is the earliest that I can report this to HAP?
I have a Move out effective 10/2/2024. When is the earliest that I can report this to HAP?
What does CA stands for?
I can only complete a Move-In, Move-Out, and Unit Transfer if the effective date matches the property date.
What is an example of a MAT10?
What is an example of a MAT70?
What does AP stands for?
What program is subsidized annual mortgage for owners.
Use the _____________ page to view the current property date, to advance the property date, and if the property date is the last day of the period, to close the period and advance to a new period.
When you advance a property date, you cannot go back to a prior date. Complete all necessary tasks for that day before you advance to the next.
If there are incomplete tasks, the property date does NOT move forward, and users need to complete the required tasks in order for the date to be advanced.
What are the two required fields when adding a new contact (household member)?
When creating a quote, this page allows you to select options that would result to additional fees.
What is the best tab to use if you want to email a quote sheet to the prospect?
You can set up additional required fields to collect extra applicant details in the Apply now and Waitlist processes.
If a prospect decides to lease a unit that is currently not available, you can put him or her on a __________.
What path should you follow to locate someone youâve waitlisted?
Not all OneSite users can edit lease details. You must have the âModify lease details all but datesâ right to edit lease information.
When you complete a move-out for a resident, OneSite allows you to collect a forwarding address for the resident.
In Report in OneSite Classic, the ___________ column indicates the last time the report, extract, or task was run, either by an individual or as part of a scheduled group
This page allows you to record activities for multiple applicants or residents at a time.
OneSite stores a copy of recently generated reports.
Show system-generated charges, plus reversals and correction details.
You receive the majority of the rent payments at the beginning of the month. OneSite provides the _____________ option, which allows you to post these payments in bulk.
The ____________ section lists all the scheduled billing transactions on record for the household. For each recurring charge or credit, the list shows the transaction description, amount, frequency, proration setting, and various transaction dates.
When closing a Bank Deposit, if the total payments listed after clicking on build list do not match the total deposit amount you enter, OneSite will allow you continue closing the batch.
On a residentâs Ledger tab, the âdeposits still dueâ changes to what status when you enter a deposit?
The ___________ option lets you assess charges to all residents, or a selected group, at one time.
Tracks income that is not directly related to a resident but still needs to be deposited and shown as income for the property.
In FAS, this feature is used solely for editing the account without having to reopen and close it again.
In FAS, this feature lets you reopen the account to make changes to the Address page, along with the resident ledger.
OneSite calculates late fees based on the late methods set up at your property.
The _________ is the process that we do if the resident informs the property that they will be moving out.