A technician needs to check which version of Windows is installed on a machine without logging in. Which tool should they use?

A user wants to prevent a specific application from starting automatically at boot. Which tool is BEST?

Which file system is required to support files larger than 4 GB on a USB drive?

A technician needs to repair corrupted Windows system files. Which command should be run first?

Which Windows edition is required to join a domain?

A user reports that their Windows PC is very slow after startup. Which tool shows which processes are consuming the most CPU?

Which command is used to display the IP configuration of a Windows machine?

A technician needs to remotely manage a Windows computer using a command-line interface. Which protocol should they use?

Which Windows feature allows you to revert the OS to a previous state without affecting personal files?

A technician needs to convert a basic disk to a dynamic disk. Which tool is used?

Which command clears the DNS resolver cache on a Windows machine?

A user needs to edit the Windows Registry. Which command opens the Registry Editor?

Which Windows tool is used to configure local security policies such as password complexity requirements?

A technician is setting up a workgroup network. What is the maximum recommended number of computers in a workgroup?

Which macOS feature is equivalent to Windows System Restore?

A Linux user wants to install a package on a Debian-based system. Which command is used?

Which Windows command-line tool is used to manage disk partitions?

A technician needs to check for errors on a hard drive and fix them. Which command is used?

Which Windows feature encrypts the entire system drive to protect data if the device is stolen?

A user cannot log into Windows because they forgot their password. The technician needs to reset it. Which tool is used from the command line?

Which Windows OS feature provides a virtualized application environment to run apps in isolation?

A technician needs to view all running services on a Windows machine. Which command opens the Services console?

Which Linux command displays the current directory?

A technician needs to schedule a task to run automatically on Windows. Which tool is used?

Which Windows tool provides a centralized view of hardware software and network information?

A user wants to run a 32-bit application on a 64-bit Windows system. Is this possible?

Which command is used to display active network connections and listening ports on Windows?

A user receives an email appearing to be from their bank asking them to click a link and verify their account. This is an example of:

Which type of malware encrypts user files and demands payment for the decryption key?

A technician discovers a computer is sending large amounts of data to an unknown external IP. This is MOST likely a sign of:

Which authentication method uses something you know something you have AND something you are?

A user's browser keeps redirecting to unwanted websites. This is MOST likely caused by:

Which Windows security feature prevents unauthorized changes to the OS by requiring admin approval?

A technician needs to ensure that a decommissioned hard drive's data cannot be recovered. Which method is MOST secure?

Which wireless security protocol is currently considered the MOST secure?

A user reports that their antivirus was disabled and they cannot re-enable it. This is a symptom of:

Which type of attack involves an attacker intercepting communication between two parties without their knowledge?

A company requires that all employee laptops use full-disk encryption. Which Windows feature fulfills this requirement?

Which social engineering attack involves an attacker calling an employee and pretending to be IT support?

A technician is removing malware from a PC. What should be done FIRST?

Which type of malware disguises itself as legitimate software but performs malicious actions in the background?

A user's account has been locked out after multiple failed login attempts. Which security policy caused this?

Which port does HTTPS use by default?

A technician needs to ensure that only authorized USB devices can be used on company computers. Which Windows feature helps enforce this?

Which attack floods a network or server with traffic to make it unavailable to legitimate users?

A user finds that their files have been renamed with a strange extension and a ransom note appeared on the desktop. What type of malware is this?

Which security concept ensures that users only have access to the resources they need to do their job?

A technician needs to verify the integrity of a downloaded file. Which method is used?

Which type of malware self-replicates across a network without user interaction?

A company wants to prevent employees from accessing social media websites. Which device/feature is BEST for this?

Which Windows Defender feature monitors and blocks suspicious behavior in real time?

A user plugs in a USB drive they found in the parking lot. This is an example of what type of attack?

Which protocol provides secure encrypted email transmission?

A technician is hardening a workstation. Which action BEST reduces the attack surface?

A Windows PC boots to a black screen with a blinking cursor. What is the MOST likely cause?

A user reports that Windows takes 10+ minutes to boot. Which tool BEST identifies the cause?

A user's application crashes immediately after opening. Which log should the technician check FIRST?

A PC displays a BSOD with a MEMORY_MANAGEMENT error. What is the MOST likely cause?

A user cannot connect to the internet but can ping 127.0.0.1. What does this indicate?

A user's Windows profile is corrupted. Which is the BEST first step to fix it?

A technician needs to boot a Windows PC into Safe Mode. Which key is pressed during startup (legacy method)?

An application requires .NET Framework 3.5 but it is not installed. Where can it be enabled in Windows 10?

A user reports that their PC randomly restarts. Which Event Viewer log should be checked?

A technician needs to rebuild the Windows boot configuration data (BCD). Which command is used?

A mobile device app keeps crashing. What is the BEST first step?

A user's Windows PC shows No Boot Device Found. What should the technician check FIRST?

A user reports that their PC is running slowly and the hard drive light is constantly on. What is the MOST likely cause?

Which tool is used to test RAM in Windows?

A user's mobile device cannot connect to Wi-Fi after a software update. What is the BEST first step?

A Windows PC displays NTLDR is missing. Which OS version is this associated with?

A user reports that their PC clock keeps resetting to the wrong time after shutdown. What is the MOST likely cause?

A technician needs to restore a single deleted file in Windows 10. Which feature is BEST?

A technician is about to make a major change to a production server. What should be done FIRST?

Which backup type only backs up files that have changed since the LAST FULL backup and clears the archive bit?

A technician needs to dispose of old CRT monitors. What is the MOST important consideration?

Which document describes the expected level of service between a provider and customer including uptime guarantees?

A technician is working on a PC and needs to prevent electrostatic discharge (ESD) damage. What should they use?

A company needs to ensure that a terminated employee's data is completely unrecoverable from their SSD. Which method is MOST appropriate?

Which scripting language uses .ps1 file extensions and is built into Windows?

A technician needs to remotely access a Windows desktop with full graphical interface. Which protocol is used?

A user reports that their laptop battery drains very quickly. Which setting BEST extends battery life?

Which type of fire extinguisher should be used on electrical equipment fires?

A technician is documenting a network. Which diagram shows the physical layout of cables and devices?

Which regulation governs the protection of personal health information (PHI) in the United States?

A technician needs to create a script that runs a command only if a condition is true. Which scripting construct is used?

A user needs to access company resources securely from home over the internet. Which technology is BEST?

Which backup strategy follows the 3-2-1 rule?

A technician is setting up a new workstation and needs to document the hardware configuration. Which tool provides the most comprehensive hardware inventory?

Which environmental factor is MOST damaging to hard drives and electronic components?

A technician needs to communicate bad news to a customer about a repair that will take longer than expected. What is the BEST approach?