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Credential Key FAQ Quiz

Quiz by Julia Trevino

Entry (New hire / required for all)
Vendor Credentialing
RealPage

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includes Teacher and Student dashboards

Measures 1 skill from
Entry (New hire / required for all)
Vendor Credentialing
RealPage

NH.PK.IK

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19 questions
Show answers
  • Q1

    The following vendors may participate in the Credential Key Program?

    Vendors with qualifying scheduled additional insured endorsements.

    All offsite vendors.

    All onsite vendors.

    Vendors with qualifying blanket additional insured endorsements

    300s
    NH.PK.IK
  • Q2

    The Credential Key team is responsible for onboarding potential CK vendors?

    true
    false
    True or False
    300s
    NH.PK.IK
  • Q3

    If a vendor is interested in participating in the program, I can link the vendor to the Credential Key account.

    false
    true
    True or False
    300s
    NH.PK.IK
  • Q4

    Which of the following is the correct subject line format when emailing the Credential Key team?

    1 Credential Key CC -Joe's Plumbing

    1 Credential Key CC- VID 123456- Joe's Plumbing- Inquiry Type

    Credential Key CC- Interested vendor- CC Referral

    Credential Key - 123456- Interested vendor

    300s
    NH.PK.IK
  • Q5

    If a PMC is participating in the Credential Key Program, all of their onsite vendors must participate in order for the system to read their insurance documents:

    false
    true
    True or False
    300s
    NH.PK.IK
  • Q6

    Why can’t a vendor be transferred to the Credential Key Team?

    Credential Key team members are not part of the phone tree

    There is not a dedicated Credential Key Team

    All of the above

    The Credential Key team does not have time to talk to vendors

    300s
    NH.PK.IK
  • Q7

    I cannot link/unlink a vendor from the Credential Key account because?

    All of the above

    Vendors that are linked/unlinked will automatically move to an incomplete status for all of their Credential Key customers if the process is not done in conjunction with the applicable processing tasks

    I do not have access

    It requires leadership approval

    300s
    NH.PK.IK
  • Q8

    Which of the following are the benefits to the vendor participating in the program?

    Reduction in the amount of paperwork that needs to be submitted upon insurance policy renewal for their existing customers

    Appear in a specialized search filter to Credential Key vendors ONLY

    Often able to reach an approved status the same day of enrollment

    All of the above.

    300s
    NH.PK.IK
  • Q9

    VC reps are allowed to process documents for Credential Key clients.

    false
    true
    True or False
    300s
    NH.PK.IK
  • Q10

    When a vendor is in Credential Key they will be given access to the Compatibility index which provides the following information:

    Ability to see how their master documents measure up to the requirements of their participating Credential KEY PMC’S

    Ability to see how their master documents measure up to the requirements of all PMC’S

    A list of all PMC’S with an open vendor list.

    A gauge that shows them a timer of how long it will take for them to become approved

    300s
    NH.PK.IK
  • Q11

    The Credential Key Account shows up on the website as a client under the name:

    Credential Key Program

    Credential Key

    Serviced Location

    RealPage Credential Key

    300s
    NH.PK.IK
  • Q12

    The Compatibility index is located on the Vendor’s

    Company Page

    Report Page

    Home Page

    Requirements page for the participating customer

    300s
    NH.PK.IK
  • Q13

    I can give the following Credential Key Information to a prospective vendor:

    Link to the Credential Key video

    All of the Above

    Referral to the Credential Key team via a SF case

    Description of the program

    300s
    NH.PK.IK
  • Q14

    How can a participating PMC find Credential Key vendors on the website?

    Use the Credential Key Program search filter on the Vendor's page of the website

    All of the Above

    Look for a key icon next to the vendor names

    Use the vendor export in Excel and sort by the Credential Key column or filter

    300s
    NH.PK.IK
  • Q15

    Benefits to the Credential Key Program for vendors include?

    Unlocks approval within 24 hours.

    All of the Above

    Placement in specialized search filters

    Reduces the amount of paperwork they must submit

    300s
    NH.PK.IK

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