The following vendors may participate in the Credential Key Program?

Vendors with qualifying blanket additional insured endorsements

Vendors with qualifying scheduled additional insured endorsements.

Which of the following is the correct subject line format when emailing the Credential Key team?

1 Credential Key CC- VID 123456- Joe's Plumbing- Inquiry Type

1 Credential Key CC -Joe's Plumbing

Credential Key CC- Interested vendor- CC Referral

Credential Key - 123456- Interested vendor

Why can’t a vendor be transferred to the Credential Key Team?

Credential Key team members are not part of the phone tree

There is not a dedicated Credential Key Team

The Credential Key team does not have time to talk to vendors

I cannot link/unlink a vendor from the Credential Key account because?

Vendors that are linked/unlinked will automatically move to an incomplete status for all of their Credential Key customers if the process is not done in conjunction with the applicable processing tasks

It requires leadership approval

Which of the following are the benefits to the vendor participating in the program?

Reduction in the amount of paperwork that needs to be submitted upon insurance policy renewal for their existing customers

Appear in a specialized search filter to Credential Key vendors ONLY

Often able to reach an approved status the same day of enrollment

When a vendor is in Credential Key they will be given access to the Compatibility index which provides the following information:

Ability to see how their master documents measure up to the requirements of their participating Credential KEY PMC’S

Ability to see how their master documents measure up to the requirements of all PMC’S

A list of all PMC’S with an open vendor list.

A gauge that shows them a timer of how long it will take for them to become approved

The Compatibility index is located on the Vendor’s

Requirements page for the participating customer

I can give the following Credential Key Information to a prospective vendor:

Link to the Credential Key video

Referral to the Credential Key team via a SF case

How can a participating PMC find Credential Key vendors on the website?

Use the Credential Key Program search filter on the Vendor's page of the website

Look for a key icon next to the vendor names

Use the vendor export in Excel and sort by the Credential Key column or filter

Benefits to the Credential Key Program for vendors include?

Unlocks approval within 24 hours.

Placement in specialized search filters

Reduces the amount of paperwork they must submit

A credential Key vendor wants an account review request for a modified vendor agreement submitted for a participating Credential Key PMC, you would do the following?

Prepare a SF account review request and submit directly to the PMC

Prepare a SF account review request and submit to the Credential Key team

Inform the vendor that they must work directly with the PMC regarding vendor agreement modifications

Inform the vendor that all other outstanding items on the account must be resolved before an account review request can be initiated

If the vendor is failing for an insurance item related to the account of a PMC participating in Credential Key, you would do the following?

Offer to conference in the vendor’s insurance agent and request the corrections together

Create a SF ticket for the Credential Key team

Send an email to AskQA for guidance and next steps

Credential Key FAQ Quiz

Endorsement Quiz

Integration FAQ Quiz

Risk Advisory FAQ Quiz

VC Introduction Quiz

March 18-Preparation and the Weather and Credentials

Mission To prepare our students for a lifetime of endless potential. We accomplish this by: Preparing students for university transfer through academically rigorous programs grounded in the liberal arts tradition of William & Mary Expanding access to college credentials through strategic partnerships, specialized programming, and scalable innovation. Values A Friendly Family Atmosphere It is a constant theme that emanated from faculty, staff, and students. It is the comfort, the warmth, the family feeling that permeates the campus. An expansive atmosphere of support that allows all members of the college to uncover and act on their inherent potential. The atmosphere is valued, and it is embedded at the very core of the college. Enthusiastic Student Focused Service Ask any faculty of staff member at RBC why they come to work on any given day, and a single answer will resound: STUDENTS. We value that our mission centers on the success of our student body, and we endeavor to provide service of the highest quality to support their journey to success. Processes and proceeded are built, assessed, and improved in the name of the student, and we agree that nurturing that potential is our sole purpose. The Power of Difference Difference comes in many forms: the diversity of our campus population; the myriad ways that problems can be solved and risks mitigated; the various methods in which students learn and can be supported; the entrepreneurial spirit and nimbleness of faculty and staff. RBC continually stives to build an inclusive and welcoming community of individuals with diverse talents and skills from multitude of backgrounds who are committed to civility, mutual respect, and the free and open exchange of ideas. We value these differences because each new exchange expands out collective breadth of experience and knowledge and makes us stronger and better than we were. Building Confidence The dramatic transformation that occurs in students between Welcome Week and Commencement is incremental but astounding. Students move from the general idea of college education to fully formulated plans that include academic majors, professional goals, and transfer programs that strategically align their skills and dreams. Faculty and staff grow personally and professionally, and they hit stride on their career goals as they interact and engage with the campus. We value that RBC is a place where every individual can assist another human being in reaching the next stage of their life and career with newly discovered confidence or cultivate their own individual potential and fortitude. Quality Outcomes In the end the result matter and the faculty, staff and students of RBC value that we do our best to be the best. Through rigorous processes of assessment and adjustment, strategic change is continuously pursued to ensure that every outcome is of the highest quality, and that every initiative uses the efforts and resources of the College responsibly and efficiently. Vision As an extension of William & Mary, Richard Bland College is in the vanguard of learning-outcomes based liberal arts education for university transfer and a model for testing and applying outcomes-driven solutions in higher education.

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