Credential Key FAQ Quiz
Quiz by Julia Trevino
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measures 1 skill fromEntry (New hire / required for all)Vendor CredentialingRealPage
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- Q1
The following vendors may participate in the Credential Key Program?
Vendors with qualifying scheduled additional insured endorsements.
All offsite vendors.
All onsite vendors.
Vendors with qualifying blanket additional insured endorsements
300sNH.PK.IK - Q2
The Credential Key team is responsible for onboarding potential CK vendors?
truefalseTrue or False300sNH.PK.IK - Q3
If a vendor is interested in participating in the program, I can link the vendor to the Credential Key account.
falsetrueTrue or False300sNH.PK.IK - Q4
Which of the following is the correct subject line format when emailing the Credential Key team?
1 Credential Key CC -Joe's Plumbing
1 Credential Key CC- VID 123456- Joe's Plumbing- Inquiry Type
Credential Key CC- Interested vendor- CC Referral
Credential Key - 123456- Interested vendor
300sNH.PK.IK - Q5
If a PMC is participating in the Credential Key Program, all of their onsite vendors must participate in order for the system to read their insurance documents:
falsetrueTrue or False300sNH.PK.IK - Q6
Why can’t a vendor be transferred to the Credential Key Team?
Credential Key team members are not part of the phone tree
There is not a dedicated Credential Key Team
All of the above
The Credential Key team does not have time to talk to vendors
300sNH.PK.IK - Q7
I cannot link/unlink a vendor from the Credential Key account because?
All of the above
Vendors that are linked/unlinked will automatically move to an incomplete status for all of their Credential Key customers if the process is not done in conjunction with the applicable processing tasks
I do not have access
It requires leadership approval
300sNH.PK.IK - Q8
Which of the following are the benefits to the vendor participating in the program?
Reduction in the amount of paperwork that needs to be submitted upon insurance policy renewal for their existing customers
Appear in a specialized search filter to Credential Key vendors ONLY
Often able to reach an approved status the same day of enrollment
All of the above.
300sNH.PK.IK - Q9
VC reps are allowed to process documents for Credential Key clients.
falsetrueTrue or False300sNH.PK.IK - Q10
When a vendor is in Credential Key they will be given access to the Compatibility index which provides the following information:
Ability to see how their master documents measure up to the requirements of their participating Credential KEY PMC’S
Ability to see how their master documents measure up to the requirements of all PMC’S
A list of all PMC’S with an open vendor list.
A gauge that shows them a timer of how long it will take for them to become approved
300sNH.PK.IK - Q11
The Credential Key Account shows up on the website as a client under the name:
Credential Key Program
Credential Key
Serviced Location
RealPage Credential Key
300sNH.PK.IK - Q12
The Compatibility index is located on the Vendor’s
Company Page
Report Page
Home Page
Requirements page for the participating customer
300sNH.PK.IK - Q13
I can give the following Credential Key Information to a prospective vendor:
Link to the Credential Key video
All of the Above
Referral to the Credential Key team via a SF case
Description of the program
300sNH.PK.IK - Q14
How can a participating PMC find Credential Key vendors on the website?
Use the Credential Key Program search filter on the Vendor's page of the website
All of the Above
Look for a key icon next to the vendor names
Use the vendor export in Excel and sort by the Credential Key column or filter
300sNH.PK.IK - Q15
Benefits to the Credential Key Program for vendors include?
Unlocks approval within 24 hours.
All of the Above
Placement in specialized search filters
Reduces the amount of paperwork they must submit
300sNH.PK.IK