
Integration FAQ Quiz
Quiz by Julia Trevino
Track each student's skills and progress in your Mastery dashboards
The acronym for PMC means?
AP System- Refers to the accounts payable systems that the PMC uses to process vendor payments.
Client Vendor Number (CVN)- Refers to the PMC's accounting ID number inside of their accounts payable system.
Why do our customers choose to integrate with Vendor Credentialing?
All of our PMC's have an integration.
All RealPage integrations that interact with an external system are transmitted from a central hub known as the RealPage Exchange.
The most common integrations are with the PMC's accounts payable (AP) System. Our standard AP integrations include the following systems: RealPage Accounting, Yardi, MRI, and Entrata.
We also integrate with other RealPage Products- Ops Technology and Vendor Market Place.
There are two types of vendor updates Vendor Credentialing pushes to a PMC's AP system, what are they called?
What is the common denominator in Vendor Credentialing and the PMC's AP system to be able to speak?
What time of the day does the integration run?
While Integrations are scheduled to run nightly, a PMC may need to have the record updated immediately in order to complete a task on their end what is this process called?
All vendors for each PMC get integrated each evening?
All of these trigger vendor information to be integrated EXCEPT?
There are 3 integration radio buttons: Pending, Exported, and Rejected.
If the client is a self- serve, issues concerning integration can be routed to which account manager?
Basic troubleshooting questions can be addressed by product support?
What steps do you need to take if the vendor or property manager is Unable to Pay?
If the vendor is approved and has been for more that 24 hours do we check if the vendor is linked to the property for which payment is pending?
If the vendor is not linked to the property for which payment is pending do you link the property?
Once you have linked the property that the vendor is waiting to receive payment on, what do you advise the vendor?
If the vendor is reflected on the PENDING integration screen awaiting acceptance from the PMC, Do we inform the vendor they they are in queue for addition to the accounts payable system but the request needs to be accepted by the PMC's corporate office?
If the vendor is reflected on the REJECTED integration screen do we notify the PMC's account managers so they can help determine why the account was rejected?
Property managers says they are UNABLE TO FIND the vendor in their accounts payable system or within Ops Technology, what steps do you take?
If the vendor already has a CVN, Can you engage with On-Demand integration by selecting the 'Integration' button from inside the vendors account for the PMC?