CRM Lite
Quiz by Tea w/ Tiana
Feel free to use or edit a copy
includes Teacher and Student dashboards
Measure skillsfrom any curriculum
Measure skills
from any curriculum
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
With a free account, teachers can
- edit the questions
- save a copy for later
- start a class game
- automatically assign follow-up activities based on students’ scores
- assign as homework
- share a link with colleagues
- print as a bubble sheet
19 questions
Show answers
- Q1How many digits is the Site ID?372420s
- Q2What type of information does the Alert Section display?Blackouts, Vital Account InfoServiceability, Order IssuesBlackouts, Serviceability20s
- Q3What markets does CRM cover?All ICOMS marketsCSGWest ICOMSEast ICOMS20s
- Q4What part of 202100242503 is the house number?0320210024251002420s
- Q5If you are trying to transfer service, how many days do you wait after you've contacted active customer?14 Days9 Days5 Days4 Days20s
- Q6What part of 202100242503 is the occupant code?20021000320s
- Q7What is Site ID 202?East MarketWest MarketMidwest20s
- Q8What does a service category identify?Place of ServiceType of Service20s
- Q9How many ways are there to look up a customer in CRM?57620s
- Q10How many agents can process an order at one time?12320s
- Q11How are the mandatory field identified in CRM Lite?Red AsteriskRed StarRed MarkRed Circles20s
- Q12What do the breadcrumbs display?Different Tabs of Customers InfoPop UpsPrevious Pages VisitedMost Recent Accounts20s
- Q13Where are the breadcrumbs located?PanoramaLeft Side of the ScreenTop of the Window20s
- Q14What can you not do on the home screen?Search LocationsProcess an OrderSearch Ex. Customers20s
- Q15Your username will be displayed in the upper left hand of the page.FalseTrue20s