Question 1

What is the main purpose of a formal email?

Accepted Answer

To communicate professionally

Answer

To chat casually with friends

Answer

To share funny memes

Answer

To send personal stories

Question 2

Which of the following is important to include in a formal letter?

Accepted Answer

A greeting/ salutation

Answer

A joke to make the reader laugh

Answer

An emoji to express emotions

Answer

A personal anecdote

Question 3

What should you include at the end of a formal email?

Accepted Answer

A closing phrase

Answer

A funny quote

Answer

A random fact

Answer

A list of hobbies

Question 4

What is the proper way to address the recipient in a formal letter if you do not know their name?

Accepted Answer

Dear Sir or Madam

Answer

Hey there!

Answer

What's up?

Answer

To whom it may concern

Question 5

What is the ideal tone for a formal email?

Accepted Answer

Professional and respectful

Answer

Informal and relaxed

Answer

Casual and friendly

Answer

Sarcastic and humorous

Question 6

What should you avoid using in a formal letter?

Accepted Answer

Slang and informal language

Answer

Simple sentences

Answer

Clear language

Answer

Polite expressions

Question 7

Which part of a formal letter provides the sender's contact information?

Accepted Answer

The heading

Answer

The closing

Answer

The greeting

Answer

The body

Question 8

What is the importance of proofreading a formal email before sending it?

Accepted Answer

To ensure there are no mistakes

Answer

To make it longer

Answer

To change the subject

Answer

To add more colors

Question 9

What should the subject line of a formal email include?

Accepted Answer

A clear and concise topic

Answer

A long story

Answer

A personal greeting

Answer

A fun joke

Question 10

When is it appropriate to use 'Dear [Name]' in a formal email?

Accepted Answer

When you know the recipient's name

Answer

When you want to be casual

Answer

When you don't know the recipient

Answer

When you are writing to a group

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