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Introduction to SimpleBills Quiz

Quiz by SarahClaudene Manlambus

Entry (New hire / required for all)
SimpleBills
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15 questions
Show answers
  • Q1

    Which property types does SimpleBills manage utilities?

    Affordable, Student Housing, Senior Housing

    Student Housing, Conventional, Single Family

    Conventional, Affordable, Senior Housing

    Single Family, Military, Affordable

    120s
    NH.PK.IK
  • Q2

    What are the three service models for SimpleBills?

    Basic, Preferred, Optional

    Standard, Choice, Optional

    Standard, Choice, Preferred

    Required, Choice, Optional

    120s
    NH.PK.IK
  • Q3

    Which service model do we have a relationship with the property and residents are required to use SimpleBills to manage utilities?

    Choice

    Standard

    Optional

    120s
    NH.PK.IK
  • Q4

    Which service model do we have no relationship with the property and residents are not required to use SimpleBills to manage utilities?

    Standard

    Optional

    Choice

    120s
    NH.PK.IK
  • Q5

    Which service model do we have a relationship with the property and residents are not required to use SimpleBills to manage utilities?

    Choice

    Standard

    Optional

    120s
    NH.PK.IK
  • Q6

    A student housing property provides apartments with common areas such as a kitchen and living room but provides each resident their own bedroom

    true
    false
    True or False
    120s
    NH.PK.IK
  • Q7

    Which measurement method uses one meter for the entire apartment complex and the consumption is being measured for all units combined?

    RUBs

    Master-Metered

    Direct-Metered

    Sub-Metered

    120s
    NH.PK.IK
  • Q8

    Direct-metered properties have individual meters per unit. The meter measures the consumption for the entire unit, and the bill is divided evenly between all roommates.

    true
    false
    True or False
    120s
    NH.PK.IK
  • Q9

    We use Ratio Utility Billing System (RUBs) for apartments that doesn't have Direct-Meter or Sub-Meter for each individual unit.

    true
    false
    True or False
    120s
    NH.PK.IK
  • Q10

    This measurement method has a Master-Meter for the property but has paid to have individual meters installed for each unit.

    RUBs

    Master-Metered

    Direct-Metered

    Sub-Metered

    120s
    NH.PK.IK
  • Q11

    How much is the verification charge when adding a debt/credit card as a payment method?

    $2.50

    $4.00

    $2.95

    $3.00

    120s
    NH.PK.IK
  • Q12

    SimpleBills Support is allowed to turn on/off Auto Pay for a customer.

    false
    true
    True or False
    120s
    NH.PK.IK
  • Q13

    Which statement is correct about our credit reporting service?

    Only support can turn it on and off.

    Only customers can turn this on but we can turn it off for them.

    120s
    NH.PK.IK
  • Q14

    How much is the Monthly Card Storage Fee for Student/Multi-Family market?

    $4.00

    $3.00

    120s
    NH.PK.IK
  • Q15

    How much is the Monthly Card Storage Fee for Single Family market?

    $3.00

    S4.00

    120s
    NH.PK.IK

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