Quizalize logo
placeholder image to represent content

Knowledge Check - EU Billing

Quiz by Stefania Sarti

Feel free to use or edit a copy

includes Teacher and Student dashboards

Measure skills
from any curriculum

Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.

With a free account, teachers can
  • edit the questions
  • save a copy for later
  • start a class game
  • automatically assign follow-up activities based on students’ scores
  • assign as homework
  • share a link with colleagues
  • print as a bubble sheet

Our brand new solo games combine with your quiz, on the same screen

Correct quiz answers unlock more play!

New Quizalize solo game modes
5 questions
Show answers
  • Q1
    Once customer paid the outstanding invoices and notified Support, what would you do?
    Inform the CS team on the Swarm channel and solve the ticket
    Submit the ticket as Solved
    Escalate the ticket to CS team
    Inform the CS team on the Swarm channel, put the Swarm thread link on the internal note and solve the ticket
    30s
  • Q2
    How can you easily check if a customer is on Stripe or Gocardless?
    On Zendesk tags
    On Beam
    On Salesforce
    30s
  • Q3
    Customers can pay invoices via bank transfer
    True
    False
    30s
  • Q4
    What type of invoices can customers pay on Stripe?
    Past due invoices only
    Both past due and open invoices
    30s
  • Q5
    What does it happen with already churned customers that were charged?
    CS will cancel their subscription
    Support can refund them
    They can ask for a charge back on Stripe
    30s

Teachers give this quiz to your class