Question 1

From what room type transportation will include transportation ?

Accepted Answer

Rue De Lanmarck Suite

Answer

Le Jardin

Answer

Emerald Bay Front

Answer

TQ Suite

Question 2

How many points guest need to pay to book for our normal Standard room ?

Accepted Answer

35,000

Answer

40,000

Answer

30,000

Answer

50,000

Question 3

Standard serving portion for spirit

Accepted Answer

45 ml

Answer

40 ml

Answer

25 ml

Answer

50 ml

Question 4

Incorrect operation time :

Accepted Answer

DOC Monday - Thursday, 16:00 - 22:00
Last order 21:45

Answer

Pool & Beach 12:00 - 18:00

Answer

Pink Pearl Tuesday to Saturday , 6pm to 9pm

Answer

French & Co :9:00 - 19 :00

Question 5

Charge for extra third person staying in room?

Accepted Answer

1,350,000 net/ night
redemption booking : no extra third person charge

Answer

1,350,000++/ night/ per person

Answer

1,350,000 ++ / night , no extra third person charge for redemption booking

Answer

1,350,000/ per stay

Question 6

How much discount for APAC associate for F&B ?

Accepted Answer

35% discount, including IRD and alcohol

Answer

50% discount including IRD and alcohol for a party up to 8 people

Answer

20% discount, including IRD and alcohol;
Valid for a party up to 8 people

Answer

35% discount, excluding IRD and alcohol;
Valid for a party up to 8 people

Question 7

where we can exchange money and how much maximum we can exchange?

Accepted Answer

Front desk 250$ maximum/day

Answer

Front Desk ,300 $ maximum/stay

Answer

Front desk , 200$

Answer

Front desk, depend on how much cash we have

Question 8

What is wrong information for Festive package ?

Accepted Answer

Include Christmas or NY ev Dinner for 2 adults at TF, complimentary for kid under 12 years old

Answer

Room type is Emerald Bay View

Answer

Stay through date 24th Dec or 31 Dec

Answer

Include AP transfer and 20 % discount Spa

Question 9

Correct information about Afternoon Tea in F &Co?

Accepted Answer

648.000++/person ;324.000++/kid (3-12yo) – everyday from 3PM-5PM

Answer

595.000++/person ; 295.000++/kid (6-12yo) – everyday from 3PM-5PM

Answer

Include in guest booking , no need to pay extra fee

Answer

648.000++/person ;324.000++/kid  (6-12yo) – everyday from 5PM-7PM

Question 10

How much is the price for Romantic Dinner on the beach ?

Accepted Answer

Starting from 6,995,000++ per couples / 5 course

Answer

9.990.000++/per couple – set menu 3-course

Answer

Free cancellation if cancel within 24hours

Answer

starting form 7.000.000++/per couple , 5 course

Question 11

How much discount Club Marriott Member can get for room rate?

Accepted Answer

20 % off for standard rate

Answer

10 % off for standard rate

Answer

15 % off for standard rate

Answer

20 % off for room  rate

Question 12

What information wrong about BBQ beach dinner?

Accepted Answer

Starting from 5,000,000 ++/ Pax

Answer

Book in advance 12 hour, cancellation applied if cancel within 24 hour

Answer

minimum 4 pax , 6 pm onward

Answer

set up fee : 2,000,000++ VND

Question 13

Wrong information about the Science of Liquid Chemistry?

Accepted Answer

From 5pm to 7 pm

Answer

free flow of cocktails, wine, beer for 2 hours

Answer

Every Wednesday

Answer

398,000++ VND for lady 
498,000++ VND for gentlemen

Question 14

What is M8 booking?

Accepted Answer

Gifted redemption booking. Room only, other benefits of member will not apply

Answer

Guest give stay for another guest come to stay, benefits still remain

Answer

Redemption booking, gifted stay, benefits remain same

Answer

Guest book directly , main guest did not come, friend come to stay

Question 15

Cobalt member information

Accepted Answer

Both 1 & 3 correct

Answer

1. Unpublised program for exclusive group of highly influential leader

Answer

Will receive all benefits of Ambassador elite

Answer

Invitation to join the general manager in F& outlet

Question 16

What are wrong information about Proactive chat?

Accepted Answer

We can  use chat in way for upselling, marketing

Answer

Providing another way to communicate with members and ensure a seamless guest experience.

Answer

Associates can proactively send chat message to connect with members

Answer

To proactive chat we can search confirmation / loyalty / guest name in search box to locate closed chat case

Question 17

Corkage charge to bring strong alcohol?

Accepted Answer

2.000.000++/bottle

Answer

DOC allowed outside alcohol

Answer

750.000++

Answer

1.200.000++/bottle

Question 18

What's room type order is correct?

Accepted Answer

1. Emerald Bay View
2. Le Jardin
3. Rue De Lamarck Suite
4. Emerald Bay Front

Answer

1. Le Jardin
2. Rue De Lamarck Suite
3.  Delux Emerald Bay View

4. Turquoise Suite (towel, pool)

Answer

1. Emerald Bay View
2. Rue De Lamarck Suite
3. Le Jardin
4 Deluxe Emerald Bay Front

Answer

1. Emerald Bay View
2. Rue De Lamarck Suite
3. Le Jardin
4 Deluxe Emerald Bay Front

Question 19

Wrong information about Lamarck Romantic Experience package

Accepted Answer

Include beach Romance and 60 minutes Spa Romance

Answer

Couple can use private room at Spa

Answer

9,980,000 ++/ couple

Answer

Beach Dinner has 5 course menu for 2 pax

Question 20

What information wrong about Christmas package?

Accepted Answer

Buffet dinner at TF and Red Rum on 24.12 from 6pm to 9:30 pm

Answer

Pink pearl set menu 5 course 4,500,000++ , Wine pairing 1,280,000++
Private dinning room :25 tr++

Answer

Price for buffet is 2,500,000++ / adult, food only
Beverage package 1,280,000++/ Adult

Answer

Early bird get 15 % off

Question 21

What information below is incorrect?

Accepted Answer

New Year count down will be 780,000++  for outside guest , including 3 drink from selected menu

Answer

Christmas free flow 780,000++ at DOC , 5:30 pm - 7:30 pm

Answer

Pink pearl set menu 5 course on 31.12 :4,980,000++ , Wine pairing 1,480,000++
Private dinning room :25 tr++

Answer

New Year's Eve beach at Place de Lanmarck, 4,400,000 ++/ adults , including wine & beer
Children 1.250,000 ++ ( 4- 12yo)

Question 22

Credit 1,1 million

Accepted Answer

Inclusion of Free Dream- 7 wishes package

Answer

1,1 million per night/ person

Answer

can apply for IRD and mini bar

Answer

1,1 million ++  per night

Question 23

Elevated Experince package include

Accepted Answer

A &C correct

Answer

Daily breakfasts for 2 adults and 2 kids under 12 years old at Tempus Fugit Restaurant for Turquoise Suite and One Bedroom Villa. 6 adults and 6 kids under 12 years old for Three Bedroom Villa

Answer

1 time Spa for 2 adults per stay  (90 minute spa) for Turquoise Suite

Answer

1 time Dinner at Pink Pearl or Tempus Fugit Restaurant

Question 24

What's statement give correct information ?

Accepted Answer

Long stay guest : Transportation,
Food & Beverage, spa, laundry  discount 20 %

Answer

Non Asia pacific associate : 35 % discount, including IRD and alcohol;
Valid for a party up to 8 people

Answer

APAC associate :35% discount Spa

Answer

Hotel associate :50% discount F&B excluding IRD

Question 25

What is wrong information about Suite night award?

Accepted Answer

Member need to request at least 2 days before arrival

Answer

Member will receive email either confirmation or denied until 2pm local time , one day before arrival

Answer

Member can receive 5 SNA as Annual Choice gift when achieve 50 night or 75 nights

Answer

Member can select several room types options if available ( DEMF, Suite)

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