Failure to ensure minimum standards are met

Failure to monitor a patient’s response to treatment

Failure to communicate change in patient status to the primary healthcare provider

Failure to provide adequate patient education

Nursing Practice Act

All members of the health care team working together

Principle that compels the truth be told completely

Keeping one’s promises or commitments

refers to the change that occurs when nurses move from another country to the United States, or from one part of the country to another

refers to the change that occurs when nurses move from another country to the United States, or from one part of the country to another

to growing up within a culture and taking on the characteristics of that group.

Some units encourage a monthly journal club or a brief presentation by employees to summarize information learned from a conference. One nursing unit could send a staff member to monthly open meetings of the state board of nursing. This is an example of:

be when nurses no longer say they are from their country of origin. They say they are from where they live and practice This is an example of:

Bridging significant differences in cultural practices

Decision Making Models: An authoritarian style that places control within one person’s position.

managers decide what is best for their team. What type of Decision making model is this?

Allows the staff the ability to make a decision after the information has been shared and without the active involvement of the manager

This decision making model has been shown to increase work performance and productivity, decrease employee turnover, and enhance employee satisfaction

Managers need to involve nursing personnel in decisions that affect patient care. One mechanism for doing so is by including nursing representation on various committees or task forces. This is an example of which decision making model?

The hierarchy depicted in vertical dimensions of organizational charts

This term used to refer to the hierarchy and is depicted in vertical dimensions oforganizational charts. Hierarchy vests authority in positions on an ascending line away from where work is performed and allows control of work. Staff members are often placed on a bottom level ofthe organization, and those in authority, who provide control, are placed in higher levels

This type of care identifies five constructs: (1) awareness, (2) knowledge, (3) skill, (4) encounters, and (5) desire. (“the process in which the healthcare provider continuously strives to achieve the ability to effectively work within the cultural context of a client (individual, family, or community)”

skills are essential for leaders. When a dispute occurs as a result of conflicting values or interests, following a defined set of principles to guide staff is an excellent aid. Mediation skills, knowledge of the vagaries of group dynamics, and the ability to foster an environment conducive to effective problem solving, decision making, and creative thinking

A practice closely related to lateral or horizontal violence, but a real or perceived power differential between the instigator and recipient must be present in...........

Aggressive and destructive behavior or psychological harassment of nurses against each other. An example would be: aggressive and destructive behavior or psychological harassment of nurses against each other

Involves conflictual behaviors among individuals who consider themselves peers with equal power but with little power within the system. Describes aggressive and destructive behavior of co-workers against each other

Nurse leaders and followers must eliminate ..............work environments, workplace intimidation, reality shock for new graduates, and the acceptance of inappropriate professional interactions.

FIVE RULES FOR BECOMING A LEADER: PUT THEM INTO ORDER: 1. Maintain Positive Attitude 2. Generate Self Motivation 3. Listen to Constituents 4. Build Self Confidence 5. Maintain Balance

address complex issues by organizing, planning, budgeting, and setting target goals. They meet their goals by organizing, staffing, controlling, and solving problems.

A method in which the third-party payer decides in advance what will be paid for a service or episode of care.

During the dating phase, the interested persons spend structured time together. Both parties present their best characteristics and dedicate much energy to developing the relationship. interviewing for a management position is similar to dating. An interview involves touring the unit, visiting with people, and attempting to make a good impression.

Through the dating process, two people may decide that they want to spend the rest of their lives together and commit to the relationship. Sometimes, one or both of the people decide that they do not want to establish a long-term relationship. In role transition, the formal commitment of the employment contract implies acceptance of the management role, or “role acceptance.”

Whether by a gradual process or as the result of a particular event that serves as the turning point, eventually the honeymoon is over and disillusionment about the relationship occurs. For example, one person may make an expensive purchase without consulting the partner. An argument is followed by a period of painful silence. Similarly, the honeymoon phase in a new employment position can be followed by a period of disillusionment.

In new relationships, a time of dating and commitment is usually followed by a honeymoon. More than a trip to a vacation spot, the honeymoon has become synonymous with excitement, happiness, and confidence. When a new manager is hired, the employer is excited that the search is over. The staff is happy to have a leader, especially if staff members had input into the hiring decision. The new manager is happy, excited, and, most of all, confident in exploring the new roles involved in the management position.

Choosing to change either role expectations or role performance or to change both is the process of an intimate relationship, open communication can clarify expectations. Negotiation may result in reasonable expectations. Certain behaviors may be changed to improve role performance. For example, one person in the relationship learns to call home to let the other know about the possibility of being late. To reduce role discrepancy in a new management position, the same open communication and negotiation must occur. Expectations need to be clarified and stipulated by both parties. New managers evaluate management styles and techniques to determine which ones best fit them and the situation. The personal management style evolves as the individuals develop the management roles in their own unique ways. If role discrepancy can be reduced and the role developed to be satisfactory to both parties, the new manager can focus on developing the roles of the position and proceed to the phase of role internalization.

No longer do the persons in the relationship consciously consider their roles. They have learned the behaviors that maintain and nurture the relationship. The behaviors become second nature. The energy spent on establishing and developing the relationship can be redirected toward achieving mutual goals. In the same way, managers who have been in management positions for several years have internalized their roles. Usually they do not consciously consider their roles.

Conduct that is lacking in care and typically concerns nonprofessionals equates with carelessness a deviation from care that a reasonable person would deliver.

Professional actions and is the failure of a person with professional education and skills to act in reasonable and prudent manner.

the active process of directing, guiding, and influencing the outcome of an individual's performance of an activity.

Involves the transfer of responsibility for the performance of tasks and skills without the transfer of accountability for the ultimate outcome.

The transfer of both, responsibility and the accountability for the performance of an activity.

Keeping a promise

Keep a promise

One person to make a decision