Question 1

What was Emma browsing when she found great deals?

Accepted Answer

an online store

Answer

a local store

Answer

a grocery store

Answer

a flea market

Question 2

What did Emma purchase from the online store?

Accepted Answer

headphones

Answer

a phone case

Answer

a laptop

Answer

a tablet

Question 3

What was the first step in the online shopping process that Emma described?

Accepted Answer

select your items

Answer

receive a confirmation email

Answer

choose a delivery option

Answer

proceed to the checkout

Question 4

What should you look out for in online shopping according to Emma?

Accepted Answer

shipping costs

Answer

taxes on items

Answer

payment methods

Answer

discount codes

Question 5

What assurance do you receive after completing a transaction?

Accepted Answer

a confirmation email with a reference number

Answer

a call from the store

Answer

a physical receipt mailed to you

Answer

a discount coupon

Question 6

How did Jake feel about online shopping initially?

Accepted Answer

hesitant

Answer

confident

Answer

excited

Answer

curious

Question 7

What can potential customers use if they have questions?

Accepted Answer

customer service chat or phone line

Answer

an email form

Answer

social media

Answer

online forums

Question 8

What does Emma encourage Jake to do?

Accepted Answer

give online shopping a try

Answer

never shop again

Answer

wait for a sale

Answer

avoid online shopping

Question 9

What is the main purpose of this conversation between Emma and Jake?

Accepted Answer

to discuss online shopping and deals

Answer

to plan a trip

Answer

to talk about their hobbies

Answer

to discuss a movie

Question 10

What benefit does Emma mention regarding special offers?

Accepted Answer

they can help save some money

Answer

they make shopping more complicated

Answer

they are hard to find

Answer

they increase prices

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