Quizalize logo
placeholder image to represent content

MIDTERM EXAM IN HOSPITALITY AND TOURISM BUSINESS MANAGEMENT

Quiz by Kaileen Ricasa

Feel free to use or edit a copy

includes Teacher and Student dashboards

Measure skills
from any curriculum

Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.

With a free account, teachers can
  • edit the questions
  • save a copy for later
  • start a class game
  • automatically assign follow-up activities based on students’ scores
  • assign as homework
  • share a link with colleagues
  • print as a bubble sheet

Our brand new solo games combine with your quiz, on the same screen

Correct quiz answers unlock more play!

New Quizalize solo game modes
41 questions
Show answers
  • Q1

    Link the following Star Rating according to the definition that describes it best.

    Users link answers
    Linking
    30s
  • Q2

    Link the 2 elements of tourism/travel.

    Users link answers
    Linking
    30s
  • Q3

    Group the following characteristics if it is a Tourist, Traveler and Excursionist.

    Users sort answers between categories
    Sorting
    30s
  • Q4

    Sort the following attractions based on its type.

    Users sort answers between categories
    Sorting
    30s
  • Q5

    Sort the following traveler based on their classification

    Users sort answers between categories
    Sorting
    30s
  • Q6

    ESSAY: What is the difference between Domestic Tourism and International Tourism? (3 pts)

    Users enter free text
    Type an Answer
    30s
  • Q7

    Which of the following is NOT a type of back-end service?

    Housekeeper

    Laundry service

    Marketing

    Auditor

    30s
  • Q8

    Services cannot be stored and cannot be used for the future. What characteristic of service is being defined?

    Perishable

    Heterogeneous

    Intangibility

    Inseparability

    30s
  • Q9

    Service can be tied to the sale of a product (F&B service of meals) or can be a pure service not tied to a product(massage service by a masseur).

    true
    false
    True or False
    30s
  • Q10

    Which of the following is NOT a type of customer service?

    Laundry services

    Bell Man

    Valet Attendant

    Marketing

    30s
  • Q11

    Services cannot be standardized and employees cannot provide the same quality of services to every guest or customer. What characteristic of service is being defined?

    PERISHABLE

    INSEPARABILITY

    CANNOT BE POSSESSED

    HETEROGENEOUS

    30s
  • Q12

    Services cannot be taken somewhere other than the place it is being served and definitely cannot be taken at home. What characteristic of service is being defined?

    INTANGIBILITY

    HETEROGENEOUS

    INSEPARABLE FROM THE SERVER

    CANNOT BE POSSESSED

    30s
  • Q13

    Services can be consumed at a place other than the place where the service is being provided to the customer.

    false
    true
    True or False
    30s
  • Q14

    The skills of those producing the product are very crucial to the purchase experience. Unlike services, it was produced by, machines and does not create the personalized experience.

    false
    true
    True or False
    30s
  • Q15

    Services are costly because:

    Services cannot be touched, seen and smelled to determine whether it is desirable or not.

    The greater the skill of the server, the greater is the cost of the service.

    The product is also expensive.

    Unlike to products, it was produced by ,machines and does not create the personalized experience.

    30s

Teachers give this quiz to your class