
MIDTERM EXAM (SUPPLY CHAIN MANAGEMENT)
Quiz by Harold Noga
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These are the key components of supply chain processes except for:
A: Supply chain management is the management of the flow of products and services.
B: It starts with the supplier and ends at the warehouse or storage facilities.
The goal of supply chain management is to:
Nortol Quality Hotel minimizes production errors by providing training and
shifts to their kitchen managers, thereby lowering their costs. This company
strategy is focused on increasing _____________________.
Wastes in production such as an error in production, breakages, and spoilage are in contrast to the overall goal of organizations which is to:
A: Quality control is critical in supply chain management because it reduces returns and potentially dangerous defective products.
B: Poor supply chain quality supervision increases product breakage or
wear before warranty expiration.
The six components of the supply chain management process (in order) are:
To save time when cutting of trees, an old woodsman once said that the
first three minutes are spent sharpening his ax.
In order to get a better overview of the actual direction, problems, and
requirements for future growth, Altershine Cruise Ship consults with the
entire management team hence this is an example of _____________________.
A: Setting objectives is the last step in any plan.
B: Making plans limits you to steer everyone's actions in the direction you want to go.
C: Planning does not guarantee the attainment of the target outcomes.
Force field analysis based on Lewin's work helps identify the forces that
push decision-makers towards or away from the desired decision.
A: Often, firms will weigh the benefits and drawbacks of a proposed course of action before deciding whether to move forward.
B: Forces of motivation are forces that drive managers to make changes.
C: What we call restraining forces are the things that prevent organization from moving forward.
A: Based on the chart, the making process happens in the transportation part.
B: Based on the chart, the information flow starts from the consumer.

A: Based on the chart above, money flow refers to the income flow from
a customer going to vendors.
B: Material flow refers to raw materials converted into the final products in an outbound part of the chart.

It refers to the actual conversion of raw materials into finished products.
In other words, it is called reverse logistics.
A: Delivery comes fourth in the SCM process after returning.
B: Transport that is efficient reduces waste and saves time and money for a company's supply chain.
The design and management of value-added __________ across organizations to meet the real ________ needs is one definition of supply chain management.
A: In the case of Starbucks, the "making process" happens in their roasting plants.
B: The Starbucks acquisition of coffee farms to have a primary source of raw materials is a form of backward integration.
Ford Motors acknowledges that the quality of the parts and raw materials that are used by a company makes a difference to the finished products that are sold to their customers. Why is this so?
A: The greater your profit, the lower your production costs.
B: The rise in production costs leads to the rise of the product's price.
These statements defeats the purpose of _______________.
A: Team A was able to generate 50 deals in 30 days.
B. Team B was able to generate 35 deals in 15 days.
Which of the two teams is more efficient in terms of closing deals?
A: The sourcing process includes identifying and evaluating potential suppliers,
as well as choosing and trying to engage with the best value supplier.
B: The sourcing process includes supplier selection and supply ordering.
C: Sourcing is the first step in the supply chain process.
The procurement process comes before sourcing.
The purchase process comes after sourcing.
Achieving on-time delivery of ABC Logistics would mean:
Which of the following statements is correct in a hotel supply chain?
Economic performance and seasonal factors lead to changes in demand for a product or service.
Which of the following statements is true.
Transportation costs are among the factors which should be looked into to promote efficiency.
Supply chain management is beneficial to hotels as it leads to:
A: reduced costs
B: effective sourcing strategies
C: effective marketing campaigns
Buffer inventory is a surplus of inventory stored in a storage facility in case
of emergency, distribution network failure, transit delays, or unforeseen
the surge in demand.
What will most like to happen if there is an excessive supply of perishable inventory in the hotel?
Which of the following statements is true?
What is NOT the role of inventory management in supply management?
Suppliers delivering products to hotels and hotels catering those products to clients is called:
Guests paying for the products of hotels and hotels sourcing those products to suppliers is called:
A: Inventory management is critical to marketing and advertising success.
B: Inventory management is needed to avoid the excess and uncalculated stock.
A: Supply chain management is the process of efficiently transforming goods into products and delivering them to clients.
B: Procurement, like sourcing, is the method of acquiring materials for your company.
Through supply chain management, hotels and logistics firms can ___________.
Hotels operating at this time of pandemic can reduce night shift staffing to avoid night differential costs and keep extra shifts to a base level. This strategy is called:
Turning off air conditioners as well as other equipment at night or in low-traffic areas are also considered as:
Procurement departments stock large quantities of materials, fearing __________ won't be able to deliver those on time. This takes up a lot of space and increases _____________.
Using FIFO is “first in first out” for food items the things that must be considered are:
A. You must label your food with the dates you store it.
B. Place the older foods in front of or on top of the newer foods so that they are used first.
Supplier ____________ is a critical process in which suppliers' capacity to
supply the right items at the right time and the right standards must be assessed.
Effective supply chain management results to minimize ________ and maximize _______.
In FIFO, the food that has been in storage the longest ("first in") should be
the food that is used next ("first-out").
The process where suppliers fulfill their obligation by delivering the required materials as per specifications is part of _________.
The actual production process is called _________.
Returns management is the supply chain practice that oversees operations such
as returns and _____________ logistics.