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MLP Flex Quizalize Day 5 V2.0

Quiz by Training Team Enterprise

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9 questions
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  • Q1

    Joe from Main St. Market calls because his general ledger chart of accounts is not correct. He asks you to fix it for him. What is the email for General Ledger Support?

    Users enter free text
    Type an Answer
    300s
  • Q2

    What is the phone number for General Ledger (do not copy and paste) use format ###-###-####

    Users enter free text
    Type an Answer
    300s
  • Q3

    Matt from Gamers Cove is using Flex Time Essentials. His employees are currently web punching but he would like to explore other options for clocking in. Which one of these is NOT an option that you can suggest for Matt's business if he continues to use

    Flex Time Essentials?

    HINT: Take a look at the options under the Flex Time Essentials Comparison Document.

    Mobile

    Biometric Fingerprint Scan

    Facial Recognition

    Kiosk App

    300s
  • Q4

    Amy, from My Color Art Store, has decided to utilize our fully integrated Paychex Flex Hiring option. She has an issue with one of her applicants. When she clicks on them they are not appearing. What email would you use to contact Flex Hiring support?

    Users enter free text
    Type an Answer
    300s
  • Q5

    What phone number would you use to contact Flex Hiring Support (Use format ###-###-####, DO NOT copy and paste)?

    Users enter free text
    Type an Answer
    300s
  • Q6

    For some of the exercises this week for Macedo Masonry we had to void and reissue checks and process multiple pay runs using a variety of dates. How would billing be different  had this been an ASO client?

    ASO clients receive 25% Global Discount on all payroll runs

    There would be no difference for an ASO client for this processing request

    There are no processing charges for additional payroll runs for ASO clients

    Direct Deposit Premium Processing Fee waived for ASO clients

    300s
  • Q7

    Who is responsible for connecting with an ASO client to help resolve a billing question?

    Account Manager and HRG

    Account Manager Only

    Account Manager and Project Team

    HRG Only

    300s
  • Q8

    The myStaffingPro team will provide support for the following products, except...

    Flex Ben Admin Essentials

    Paychex Learning

    Flex Hiring

    Flex Onboarding Essentials

    300s
  • Q9

    In some cases when working on a client request, we are able to connect with our Project Team Partners for assistance. What KCS article will provide details on the Project Team submission guidelines and process?

    200812130034443

    180731115441137

    180813085138524

    210412120635110

    300s

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