Question 1

A user has changed his e-mail. How can he change it in his account on the site?.

Accepted Answer

The user should provide us with the photo of his National ID card (or passport, if he does not have an ID card) via the e-mail of the support team using his new e-mail address, mentioning his old e-mail address and ask to change his e-mail address

Answer

He can change it in his account by himself.DE

Answer

E-mail address can not be changed. We need to ask him to recover his old email address.

Question 2

A user does not want to get newsletters about the events via his e-mail.

Accepted Answer

He should remove the tick ”E-mail me news and updates on events”in his account(Account Settings).

Answer

There is no such option.

Answer

He should put the tick ”E-mail me news and updates on events”in his account(Account Settings).

Question 3

A user wants to see the bets he placed on the site. Where can he see them?

Accepted Answer

He can do it in the section “Bet History”in “My account”, selecting the subsection and specifying the date.

Answer

He can do it in the section “My Bets”in “My account”, selecting the subsection and specifying the date.

Answer

He can do it in the section “Bets on pre-match events” in “My account”, selecting the subsection and specifying the date.

Question 4

A user called hot line, asking to return all money he has lost on his account for withdrawal. He justifies it by the fact that he is under 18 years old.

Accepted Answer

All bets shall stand. The bettor shall be held liable for the violation of paragraphs 2. 2 hereof.

Answer

All bets should be settled at odds of 1. We need to allow him to withdraw and block his account.

Answer

All bets should be settled at odds of 1. We need to allow him to withdraw.

Question 5

Within what period of time do we accept claims and issues from users?

Accepted Answer

10 days

Answer

At any convenient time for the user

Answer

30 days

Question 6

How much is the maximum bet amount?

Accepted Answer

The maximum stake is determined by the bookmaker for each selection separately.

Answer

50 USD

Answer

100 USD

Question 7

A user asks to make a refund for his bet, because the score in Live was incorrect, and he placed a bet in accordance with that score. What answer should you give to the user?

Accepted Answer

No responsibility is assumed by the bookmaker for any inaccuracy of current match results.

Answer

The bet should be settled at odds of 1.

Answer

The bet should be settled as a win.

Question 8

A user did not log out of his gaming account in his office, and other users placed bets using his gaming account balance and lost. The user asks to return his money back.

Accepted Answer

The bookmaker shall not be responsible for keeping the user's password safe.

Answer

The bookmaker will return funds to the user's account.

Answer

The bookmaker will offer a bonus to the user.

Question 9

What is the maximum number of events that can be included in a System Bet?

Accepted Answer

20

Answer

It is unlimited.

Answer

12

Question 10

Can a user change his password in his account by himself?

Accepted Answer

Yes

Answer

Only using “Forgot password?”option

Answer

No

Question 11

A user stated his e-mail address during the registration but he didn't receive an email with the activation link.

Accepted Answer

It will be resent when the user applies via support email.

Answer

We need to ask the user to register again, using his phone number.

Answer

We need to ask the user to register again, using different email address.

Question 12

How would the statistics for the Home-Away bet be calculated, if the game was canceled on the day of the match?

Accepted Answer

The bets are void (bets are settled at odds of 1), if the result is not determined.

Answer

All bets are void (all bets are settled at odds of 1).

Answer

Loss

Answer

Win

Question 13

May an Advancebet be offered if a user already has one unsettled Advancebet?

Accepted Answer

An Advancebet may be offered even if a user already has unsettled Advancebets.

Answer

The number of Advancebets can not exceed 2.

Answer

An Advancebet may not be offered if a user already has unsettled Advancebets.

Question 14

What is the “Multi Corner”?

Accepted Answer

In this bet type the number of corner kicks in the first half is multiplied by the number of corner kicks in the second half.

Answer

In this bet type the number of goals in the first half is multiplied by the number of goals in the second half.

Answer

It is the separate bet type which includes system bets and single bets.

Question 15

Accumulator outcomes. “W2 And Fewer Than 10 Corners And Fewer Than 4 Cards”. If one of the bet outcomes is the same as the number quoted in the bet, the bet will be calculated as

Accepted Answer

Loss

Answer

Partial Win

Answer

The bet will be settled at odds of 1

Question 16

How will a Multibet be calculated, if there is no Lobby?

Accepted Answer

It will be calculated as a System bet.

Answer

It will be calculated as an Accumulator bet.

Answer

The bet will be settled as a forced refund.

Question 17

What is the maximum number of blocks that can be included in a Multibet?

Accepted Answer

20

Answer

It is unlimited.

Answer

12

Question 18

How will the bet be calculated, if payout for all selections of anti-accumulator bet is at odds of 1.00?

Accepted Answer

The stake amount will be refunded to the user's account.

Answer

Win

Answer

Loss

Question 19

How will the bet be calculated if it has been placed on a known outcome?

Accepted Answer

A bet shall be canceled if it has been placed on a known outcome (an event has finished, but the results have not been updated in the system).

Answer

If an employee makes an error while accepting a bet (obvious misprints on the list of events, inconsistency of odds between offered betting markets and the bet, etc), or a bet is accepted in violation of these Rules, or if there are any other indications that the bet is wrong, the bookmaker reserves the right to declare such bets void. Returns on such bets shall be paid at odds of 1.

Answer

If bets are settled incorrectly (e.g. the results were entered by mistake), such bets shall be recalculated. However, bets placed in the period between the erroneous settlement and recalculation shall be deemed valid. If the bettor’s account proves to be negative after such recalculation, no bets may be placed until the bettor has made a sufficient deposit.

Question 20

The bet was settled at odds of 1 because the odds were set incorrectly.Which term would you choose to answer a user?

Accepted Answer

If an employee makes an error while accepting a bet (obvious misprints on the list of events, inconsistency of odds between offered betting markets and the bet, etc), or a bet is accepted in violation of these Rules, or if there are any other indications that the bet is wrong, the bookmaker reserves the right to declare such bets void. Returns on such bets shall be paid at odds of 1.

Answer

If bets are settled incorrectly (e.g. the results were entered by mistake), such bets shall be recalculated. However, bets placed in the period between the erroneous settlement and recalculation shall be deemed valid. If the bettor’s account proves to be negative after such recalculation, no bets may be placed until the bettor has made a sufficient deposit.

Answer

Bets placed on events, the outcome of which was known at the time of placement, can be settled at odds of 1.

Question 21

The bookmaker reserves the right to limit the maximum stake or odds on certain selections as well as to limit or raise the maximum stake or odds for a certain user without any notification or giving reasons. What does this term mean?

Accepted Answer

Individual limits for a user

Answer

Bet limits for a certain outcome

Answer

Limits for a certain event

Question 22

Which term would you choose to answer a user, if the bet was recalculated because the wrong results were entered?

Accepted Answer

If bets are settled incorrectly (e.g. the results were entered by mistake), such bets shall be recalculated. However, bets placed in the period between the erroneous settlement and recalculation shall be deemed valid. If the bettor’s account proves to be negative after such recalculation, no bets may be placed until the bettor has made a sufficient deposit.

Answer

If an employee makes an error while accepting a bet (obvious misprints on the list of events, inconsistency of odds between offered betting markets and the bet, etc), or a bet is accepted in violation of these Rules, or if there are any other indications that the bet is wrong, the bookmaker reserves the right to declare such bets void. Returns on such bets shall be paid at odds of 1.

Answer

Bets placed on events, the outcome of which was known at the time of placement, can be settled at odds of 1.

Question 23

Are individuals representing other bookmakers allowed to place bets according to the terms and conditions?

Accepted Answer

No

Answer

Yes

Answer

I don't know

Question 24

In competitions where the terms “home” and “away” are used, should the event take place in a different venue

Accepted Answer

if a neutral venue, bets shall stand

Answer

if a neutral venue, bets shall be canceled

Question 25

In competitions where the terms “home” and “away” are used, should the event take place in a different venue

Accepted Answer

if the opposing team’s venue, bets shall stand

Answer

if the opposing team’s venue, bets shall be canceled

Question 26

How would the bet "Next Corner ()Team()" and "Next()Y/CTeam()" be calculated, if the outcome specified on the bet slip does not take place?

Accepted Answer

the bet will be settled as a refund

Answer

the bet will be settled as a win

Answer

the bet will be settled as a loss

Question 27

What is „Autobet“?

Accepted Answer

“Baseline odds” - bet will be accepted only if overall odds on the bet slip reach the stated value

Answer

“When odds change” allows to influence on bet being accepted depending on change of odds at the moment of placing the bet.

Answer

“One-click bet” - allows to place a bet on 1 event instantly by choosing a market

Answer

“Automax” if the stake amount entered exceeds the maximum stake limit , the stake will be automatically set at the maximum permitted amount.

Question 28

What is 2-fa for?

Accepted Answer

Withdrawals and logging in

Answer

Mobile number activation

Answer

Logging in from a new device confirmation

Answer

Password reset

Question 29

Taking part in Affiliate program (personal profile) bettors can

Accepted Answer

Get an invitation link for their friends

Answer

Use email marketing

Answer

Get promo codes for distribution

Answer

Place banners

Question 30

What are extra-points in volleyball?

Accepted Answer

The bet will win, if the score in the set is higher than 24-24.

Answer

The bet will win, if there was the 5th set in the match.

Question 31

What is a tie-break in volleyball?

Accepted Answer

The bet will win, if there was the 5th set in the match.

Answer

The bet will win, if the score in the set is higher than 24-24.

Question 32

Ice Hockey. Bets on markets labeled “Penalty Time”. How many minutes will be counted?

Accepted Answer

Only two-minute minor penalties will count

Answer

All minute minor penalties

Answer

Only five-minute minor penalties will count

Question 33

Tennis. What is a set point?

Accepted Answer

It is the point on which a player may be able to win the set if he wins the next point.

Answer

It is a winning point in tennis.

Answer

It is the point on which a player may be able to win the whole match if he wins the next point.

Question 34

Tennis. What is an ace?

Accepted Answer

A winning service shot on which the receiver is unable to hit the ball.

Answer

It is when the player broke another player's serve.

Answer

It is a winning point in tennis.

Question 35

After what moment in the match can a corner kick be awarded?

Accepted Answer

A corner kick is awarded when the ball at the last time hit a player of the defending team,crossed the gate line completely by earth or air, and there was no goal scored.

Answer

A corner kick is awarded when the bal lat the last time hit a player of the attacking team,crossed the gate line completely by earth or air, and there was no goal scored.

Question 36

Tennis. What is a break point?

Accepted Answer

The point on which the receiver wins the game, when the opponent serves.

Answer

The point on which the receiver loses the game, when the opponent serves.

Question 37

What is out? (football)

Accepted Answer

when the ball has wholly crossed the touch line

Answer

when the ball lands outside the gate boundary line

Answer

when the ball lands outside the field boundary lines

Question 38

What is a foul?

Accepted Answer

It is an infraction of the rules as a result of illegal personal contact or unsportsmanlike behavior

Answer

The first Yellow card in the match

Answer

The first Red card in the match

Question 39

What is offside?

Accepted Answer

when the ball is out of play

Answer

is violation of the rules

Answer

is the situation after which a corner kick is awarded

Question 40

What is double (football)?

Accepted Answer

2 goals scored by one player during the match.

Answer

3 goals scored by one player in a row.

Answer

2 goals scored by one player in a row.

Question 41

What is hat-trick (football)?

Accepted Answer

3 goals scored by one player during the match.

Answer

3 goals scored by one player in a row.

Answer

2 goals scored by one player in a row.

Question 42

What is poker? (football)

Accepted Answer

4goals scored by one player during the match.

Answer

3goals scored by one player in a row.

Answer

4goals scored by one player in a row.

Question 43

After what moment in the match will be a goal kick awarded?

Accepted Answer

A goal kick is awarded when the ball at the last time hit a player of the attacking team,crossed the gate line completely by earth or air, and there was no goal scored.

Answer

A goal kick is awarded when the ball at the last time hit a player of the defending team,crossed the gate line completely by earth or air, and there was no goal scored.

Question 44

Tennis. What is a point?

Accepted Answer

It is a winning point in tennis.

Answer

It is the point on which a player may be able to win the set if he wins the next point.

Answer

It is the point on which a player may be able to win the whole match if he wins the next point.

Question 45

Tennis. What is a match point?

Accepted Answer

It is the point on which a player may be able to win the whole match if he wins the next point.

Answer

It is a winning point in tennis.

Answer

It is the point on which a player may be able to win the set if he wins the next point.

Question 46

What does a bet on YRC include?

Accepted Answer

Yellow and Red cards

Answer

Red cards

Answer

Yellow cards

Question 47

What does a bet on YC include?

Accepted Answer

Yellow cards

Answer

Yellow and Red cards

Answer

Red cards

Question 48

What sports type are the bets"Total Centuries" placed in?

Accepted Answer

Snooker

Answer

Golf

Answer

Handball

Question 49

What is Batch bet?

Accepted Answer

It is the bet combination on TOTO

Answer

It is bets like Accumulator bets

Answer

It is a combination of Accumulator bets

Question 50

What does SOT stand for in bets on football?

Accepted Answer

Shots on target

Answer

Sending-offs

Answer

Goal kicks

Question 51

What bet type is a combination of single bets and all associated available accumulators for a specific number of selections?

Accepted Answer

Lucky

Answer

Patent

Answer

Advancebet

Answer

Chain

Answer

Conditional bet

Answer

Single bet

Answer

System bet

Answer

Accumulator bet

Answer

Multibet

Question 52

What bet type does involve all possible accumulators derived from a set number of selections?

Accepted Answer

Patent

Answer

Lucky

Answer

Advancebet

Answer

Single bet

Answer

Accumulator bet

Answer

Chain

Answer

Conditional bet

Answer

System bet

Answer

Multibet

Question 53

Please name the bet type that is offered to the user based on the potential returns from unsettled bets.

Accepted Answer

Advancebet

Answer

Chain

Answer

System bet

Answer

Single bet

Answer

Conditional bet

Answer

Accumulator bet

Answer

Patent

Answer

Lucky

Answer

Multibet

Question 54

Bet Constructor is

Accepted Answer

a game where the user chooses line-ups for two virtual teams from players (or teams) participating in real matches and places bets based on the performances of those players (or teams).

Answer

a game where the user is offered with line-ups for two virtual teams from players (or teams) participating in real matches and places bets based on the performances of those players (or teams).

Answer

a game where the user chooses line-ups for two virtual teams from players (or teams) participating in virtual matches and places bets based on the performances of those players (or teams).

Question 55

Duration of a netball match

Accepted Answer

4quarters of 15 minutes each

Answer

4quarters of 20minutes each

Answer

3quarters of 15 minutes each

Question 56

Duration of a water polo match

Accepted Answer

32 minutes consisting of 4quarters of 8 minutes each

Answer

40minutes consisting of 4quarters of 10minutes each

Answer

30minutes consisting of 3quarters of 10minutes each

Question 57

Duration of a beach football match

Accepted Answer

36 minutes of play consisting of 3periods of 12 minutes each

Answer

24minutes of play consisting of 2periods of 12 minutes each

Answer

30minutes of play consisting of 3periods of 10minutes each

Question 58

Duration of a rugby match

Accepted Answer

80-minute match consisting of 2halves of 40 minutes each

Answer

90-minute match consisting of 2halves of 45minutes each

Answer

60-minute match consisting of 2halves of 30 minutes each

Question 59

Duration of an ice hockey match

Accepted Answer

60 minutes of play consisting of 3 periods of 20 minutes each

Answer

50 minutes of play consisting of 2periods of 15minutes each and the last period of 20 minutes

Answer

60 minutes of play consisting of 4periods of 15minutes each

Question 60

Duration of a football match

Accepted Answer

2halves of 45 minutes each

Answer

3 periods: 2 periods of 45minutes each, the last one of 30 minutes

Answer

2halves of 30minutes each

Question 61

Duration of a baseball match

Accepted Answer

9 innings until one of the teams wins

Answer

7innings, after the draw, they keep on playing

Answer

7innings, they can finish with a draw

Answer

9 innings, they can finish with a draw

Question 62

Duration of a volleyball match

Accepted Answer

The match is played up to 3 wins (25 points or 2 points difference each set), the 5thset is played up to 15 points or 2 points difference.

Answer

The match is played up to 5wins (25 points or 2 points difference each set), the 5thset is played up to 15 points or 2 points difference.

Answer

The match is played up to 3 wins (21points or 2 points difference each set), the 5thset is played up to 11points or 2 points difference.

Question 63

Duration of a handball match

Accepted Answer

2periods of 30 minutes each

Answer

2periods of 20minutes each

Answer

2periods of 25minutes each

Question 64

Duration of a field hockey match

Accepted Answer

2periods of 35 minutes each

Answer

4periods of 12minutes each

Answer

2periods of 45 minutes each

Answer

3periods of 15minutes each

Related quizzes

Related quizzes