Question 1

How many percent  discount Platinum member  could receive for F&B ?

Accepted Answer

20 % excluding IRD and special offer & promotion

Answer

30 % including IRD, not including alcohol

Answer

15% including IRD and alcohol

Answer

20 % for food , including special offer & promotion

Question 2

What is correct information about Instant Redemption ?

Accepted Answer

Guest can use points to settle incidental charges during the stay

Answer

Points can not be used as credits upon check out

Answer

Guest can use points to pay for their incidental charge before and during stay

Answer

The points will be deduct from member account right after guest confirm to charge

Question 3

Incorrect operation time :

Accepted Answer

DOC Monday - Thursday, 16:00 - 22:00
Last order 21:45

Answer

Pink Pearl Tuesday to Saturday , 6pm to 9pm

Answer

Pool & Beach 12:00 - 18:00

Answer

Kid Club 9am- 8pm

Question 4

What is wrong information about Pink Pearl promotion?

Accepted Answer

Set menu on 14 Feb : 4 courses  ( 2480,000++/ pax)  and 6 courses menu ( 3,480,000++/pax)

Answer

Valentine's Romantic menu : 8,000,000++/ couples , private dinning room , 6 courses menu

Answer

Set menu on 14 Feb : 4 courses  ( 2780,000++/ pax)  and 6 courses menu ( 3,580,000++/pax)

Answer

Set menu & Valentine's Romantic menu applied on 14 Feb

Question 5

From what room type transportation will include transportation ?

Accepted Answer

Rue De Lanmarck Suite

Answer

Emerald Bay Front

Answer

Le Jardin

Answer

TQ Suite

Question 6

What information was given correctly?

Accepted Answer

Lunar New Year Celebrations buffet on 14th Feb & 15th Feb is 1,200,000++ / person

Answer

Red Rum will open on 14th & 15th for BBQ

Answer

Pink Pearl will have  only Valentine's Romantic Set menu  on 14th Feb

Answer

12th - 15th we have buffet at TF , the price is 1, 500,000++/ pax, wine pairing 850,000++/pax

Question 7

What's wrong  information about M8 booking?

Accepted Answer

Guest can contact hotel  in advance to  turn redemption booking into gifted

Answer

Guest can contact directly with Customer Support to make M8 booking

Answer

Room only, other benefits of member will not apply

Answer

Gifted redemption stay

Question 8

How much discount for F&B  we will apply for X1 member?

Accepted Answer

15% for F&B excluding IRD and special offer, promotion

Answer

20 % for F&B excluding IRD and special offer, promotion

Answer

10% disoount

Answer

15% for F&B including IRD and special offer, promotion

Question 9

How much is the price for Romantic Dinner on the beach ?

Accepted Answer

Starting from 6,995,000++ per couples / 5 course

Answer

starting form 7.000.000++/per couple , 5 course

Answer

9.990.000++/per couple – set menu 3-course

Answer

Free cancellation if cancel within 24hours

Question 10

How much discount Club Marriott Member can get for room rate?

Accepted Answer

20 % off for standard rate

Answer

20 % off for room  rate

Answer

10 % off for standard rate

Answer

15 % off for standard rate

Question 11

What information wrong about BBQ beach dinner?

Accepted Answer

Starting from 5,000,000 ++/ Pax

Answer

set up fee : 2,000,000++ VND

Answer

Book in advance 12 hour, cancellation applied if cancel within 24 hour

Answer

minimum 4 pax , 6 pm onward

Question 12

Wrong information about the Science of Liquid Chemistry?

Accepted Answer

From 5pm to 7 pm

Answer

Every Wednesday

Answer

398,000++ VND for lady 
498,000++ VND for gentlemen

Answer

free flow of cocktails, wine, beer for 2 hours

Question 13

What information below is incorrect?

Accepted Answer

with all type of booking , kid under 12 year olds eat free breakfast for all tier member

Answer

Platinum
and above : Free breakfast for
kids at 12 and below
all booking

Answer

The price for kid breakfast is 390,000 net / kid

Answer

Kid breakfast applied  6 to 12 years old

Question 14

What are wrong information about money exchange for guest?

Accepted Answer

Maximum 200 $ /room / day

Answer

We can exchange USD, Euro , Japanese Yen, Swiss Franc, Canadian , Australian Singapore , HK Dollar,

Answer

Guest can exchange money at FD counter without any charge

Answer

We can exchange from dollar to Vietnam dong, not vice versa

Question 15

Corkage charge to bring strong alcohol?

Accepted Answer

2.000.000++/bottle

Answer

DOC allowed outside alcohol

Answer

750.000++

Answer

1.200.000++/bottle

Question 16

What's room information is correct?

Accepted Answer

4104, 4105 : handicraft room

Answer

Room has 2 big dog outside : 1108

Answer

we have 16 TQ suite room only

Answer

Turquoise Suite has towels only : 1501, 7403

Question 17

Wrong information about Lamarck Romantic Experience package

Accepted Answer

include  60 minutes Spa Romance

Answer

Couple can use private room at Spa

Answer

9,980,000 ++/ couple

Answer

Beach Dinner has 5 course menu for 2 pax

Question 18

Incorrect information about Free Dream - & wishes package

Accepted Answer

Food and Beverage credit with amount of VND 1,100,000
NET/room/night ( apply for Mini Bar and In-Room Dining)

Answer

Free meals for kids under 6 years old within Kid menu

Answer

Marriott Bonvoy benefits: 500 bonus point per stay

Answer

Free roundtrip airport transfer service

Question 19

What's statement give correct information ?

Accepted Answer

Long stay guest : Transportation,
Food & Beverage, spa, laundry  discount 20 %

Answer

Non Asia pacific associate : 35 % discount, including IRD and alcohol;
Valid for a party up to 8 people

Answer

Hotel associate :50% discount F&B excluding IRD

Answer

APAC associate :35% discount Spa

Question 20

What is wrong information about Suite night award?

Accepted Answer

Member need to request at least 2 days before arrival

Answer

Member will receive email either confirmation or denied until 2pm local time , one day before arrival

Answer

Member can receive 5 SNA as Annual Choice gift when achieve 50 night or 75 nights

Answer

Member can select several room types options if available ( DEMF, Suite)

Question 21

What information below CORRECT?

Accepted Answer

Member will be downgrade 1 or 2 level  below existing  elite level if does not meet their existing tier's annual requirement in a calendar year

Answer

Gold elite member will enjoy 50% point bonus

Answer

Marriott Bonvoy has 5 membership levels

Answer

Titanium has Your 24h benefit

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