Question 1

In a business negotiation, what does it mean to make a "compromise"?

Accepted Answer

Both people give up something they want to reach an agreement that makes everyone happy.

Answer

One person wins everything while the other person gets nothing.

Answer

Tricking the other person into buying something they do not need.

Answer

Ending the meeting immediately because you are angry.

Question 2

Which of these is a "persuasive" way to explain why a customer should buy your new lemonade instead of a competitor's?

Accepted Answer

Our lemonade uses organic lemons and has 50% less sugar than other brands.

Answer

I do not know why you should buy it, but please do.

Answer

We have a lot of lemonade in the back of the store.

Answer

The other lemonade company has a blue logo.

Question 3

When negotiating a price for a school project, which phrase is the most professional example of a 'counter-offer'?

Accepted Answer

I cannot pay $10, but I can offer you $7 for the materials.

Answer

I guess I will pay whatever you want because I have no choice.

Answer

That is too expensive and I will never talk to you again.

Answer

Can you just give it to me for free since we are friends?

Question 4

In business English, what does the term "Win-Win" mean during a negotiation?

Accepted Answer

A result where both sides are satisfied and benefit from the deal.

Answer

A deal where both people lose their money and have to start over.

Answer

A competition to see who can talk the loudest during a meeting.

Answer

A situation where one person wins two times in a row.

Question 5

Which of these is a polite way to 'reject' an offer during a business negotiation?

Accepted Answer

I appreciate your offer, but that price is a bit higher than our budget allowed.

Answer

Whatever, I do not care about this project anymore.

Answer

No way! That is the worst deal I have ever heard.

Answer

I am going to tell everyone not to work with you because of that price.

Question 6

In negotiation, what is the 'target price'?

Accepted Answer

The specific amount of money a person hopes to pay or receive at the end of the deal.

Answer

A penalty fee paid if the negotiation takes too long to finish.

Answer

The price of the building where the meeting is being held.

Answer

The highest possible price that has ever been charged for an item.

Question 7

When trying to persuade a manager to agree to your idea, why is it important to use 'logic' and 'evidence'?

Accepted Answer

It shows that your idea is based on facts and is more likely to be successful.

Answer

It is a way to confuse the manager so they say yes without thinking.

Answer

It is only important if you are trying to be mean to your coworkers.

Answer

It makes the conversation longer so you don't have to work as much.

Question 8

In negotiation, what does it mean to 'find common ground' with the other person?

Accepted Answer

Identifying interests or goals that both people agree on or share.

Answer

Changing the subject to talk about the weather instead of business.

Answer

Searching for a piece of land where both people can stand.

Answer

Arguing until one person admits they were completely wrong.

Question 9

Which of these is the most professional 'closing' phrase to use when you have finally reached an agreement in a negotiation?

Accepted Answer

It's a deal! I will send over the notes so we can confirm the details.

Answer

Fine, I guess I'll take it since you won't stop talking.

Answer

Maybe we can just forget everything we talked about and start over tomorrow.

Answer

I win! You should have tried harder to get a better price.

Question 10

What is the purpose of 'active listening' during a business negotiation?

Accepted Answer

To show respect and fully understand the other person's needs before you respond.

Answer

To wait for the other person to finish so you can immediately repeat your own price.

Answer

To record the conversation secretly so you can use it against them later.

Answer

To ignore the parts you do not like and only hear the parts about money.

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