Question 1

What are the three levels of users in the system?

Accepted Answer

Employee, Manager, Administrator

Answer

Supervisor, Non-Paid Individual, Administrator

Answer

3rd Party Admin, Employee, Administrator

Answer

Non-Paid Individual, Administrator, Employee

Question 2

Match the user type to the appropriate description

Question 3

What does PFT stand for?

Accepted Answer

Paychex Flex Time

Answer

Paychex Fun Time

Answer

People Flex Tile

Answer

Paychex Flex Tile

Question 4

Accessing the Personal Account in Flex will show you the Manager Dashboard in Time & Attendance.

Accepted Answer

false

Answer

true

Question 5

Who is the System Administrator?

Accepted Answer

Me

Answer

The Manager User

Answer

The Employee User

Answer

The Admin User

Question 6

What three things can you find in the Client's Shell?

Accepted Answer

Customer Data Tab, Customer Configuration Tab, Products Tab

Answer

Customer Data Tab, Customer Configuration Tab, Client Address

Answer

Customer Data Tab, Products Tab, Flex Help Center

Answer

Customer Data Tab, Products Tab, Support Access Feature

Question 7

What is the main tool used by representatives to do "backend" troubleshooting of an integrated client's site?

Accepted Answer

Flexsupt

Answer

Brandadmin

Answer

Webex

Answer

KCS

Question 8

Individual who has full access of system, responsible for maintaining site & processing payroll.

Accepted Answer

Administrator

Answer

Manager

Answer

Employee

Answer

Support Advisor

Question 9

What feature do Paychex representatives have, that clients will not have access to?

Accepted Answer

Support Access

Answer

Mass Transaction Editor

Answer

Mobile Punching

Answer

Reprocess Time Card

Question 10

Typically, user has access only to specific employee’s time card information and limited access.

Accepted Answer

Manager

Answer

Administrator

Answer

Payroll Representative

Answer

Employee

Question 11

Which Acronym refers to the standalone version of Time & Attendance?

Accepted Answer

STM

Answer

PFT

Answer

TLO

Answer

SSO

Question 12

Which is not an example of a time tracking option we offer?

Accepted Answer

Pen & Paper

Answer

Web Kiosk

Answer

Mobile App

Answer

Biometric Clock

Question 13

It is recommended to utilize BrandAdmin to troubleshoot an integrated client's site.

Accepted Answer

false

Answer

true

Question 14

Which is NOT an example of a Module we offer?

Accepted Answer

Inventory Tracking

Answer

Leave Tracking

Answer

Advanced Scheduling

Answer

Forecasting

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