
Office Procedures - Quiz 1 - Office Equipment and Communicating with Technology
Quiz by Victoria Maxwell
Tag the questions with any skills you have. Your dashboard will track each student's mastery of each skill.
RAM and ROM are examples of:
At 2pm, a potential customer phones and asks to speak to Mr. Smith, who is in a board meeting. Which response demonstrates good call management skills?
This is a private network which exists for employees of a company ?
Voice mail can be used to broadcast messages to multiple voice mailboxes.
Which of the following is a feature of instant messaging?
Which of the following responses in a phone conversation would be correct?
Using face recognition to unlock your smartphone or asking Amazon's Alexa to answer a question are examples of?
When answering the phone, you should try and answer on the first ring if possible.
You should repeat the important parts back to the caller, when taking a message.
You should always evaluate web pages for accuracy
You should leave confidential information on a voicemail
Using your pets name or your birthdate as a password would be very safe as they are unique to you.
What does phishing mean?
When maintaining calendars, what two types of information are commonly recorded?