Question 1

Production is the

Accepted Answer

creation, of, goods, and, services

Question 2

Operations management (OM) is the set of activities that create ______ in the form of ______ by transforming ___ into _____

Accepted Answer

values, goods and services, inputs, outputs

Question 3

Organizing to Produce Goods and Services 3 Essential functions:

M,

P/O,

F/A

Accepted Answer

Marketing,  Production/operations,  Finance/accounting

Question 4

To create goods and services, all organizations perform three functions which are necessary ingredients not only for production but also for an organization’s survival.

Accepted Answer

true

Answer

false

Question 5

Essential functions in production

Question 6

Sample Organizational Charts for _____ __________

Accepted Answer

Service, Organizations

Question 7

Operations, Finance, Marketing of Airline Sample

Question 8

Why should we study OM? We study OM for four reasons:

Question 9

Why should we study OM?

1. OM is __________________, and it is integrally related to all the other business functions. All organizations market (sell), finance (account), and produce (operate), and it is important to know how the OM activity functions. Therefore, we ________________

Accepted Answer

one of the three major, functions of any organization, study how people, organize themselves for, productive enterprise.

Question 10

What Operations Managers Do? Basic Management Function;

P O S D C

Accepted Answer

planning , organizing , staffing , directing , controlling

Question 11

Ten Critical Decisions Areas; DMPLLHSISM

Question 12

Ten Critical Decisions

Question 13

Ten Critical Decisions

Question 14

The Heritage of Operations Management

Question 15

The Heritage of Operations Management

Question 16

The Heritage of OM

Question 17

New Challenges in OM; From - To

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