
PART 2 Prelim Exam in Front Office Management
Quiz by Kaileen Ricasa
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Sort the following according to the responsibilities.
What is the importance of having a front office staff that will duty during the graveyard shift?
For you what is the best front office system for accommodations or hotels with 25 rooms?
This item contains information about room types, features, and rates.Â
This is the part of the reception area where the guest registers.
PABX is an acronym for
It is a hardware and software application used to manage the data and information of the hotel’s departments.
Enumerate 2 aspect of the hotel that is included in the PMS.
What is the importance of E-mail as a communication tool for the front office department?
Give me two (2) Common business tools you can use in the Front Office Department.
Give 1 professional work habits and skills of a front office staff then explain what is it’s importance.