It is the ability to understand, use, and manage our emotions

Involves asking for what you want or saying how you feel in a threatening, sarcastic, or humiliating way that may offend the other person.

Involves not expressing your own needs and feelings, or expressing them so weakly that they will not be addressed. 

Involves asking for what you want or saying how you feel in an honest and respectful way that doe snot infringe on another person's rights or put the individual down.