Inquiries of customers may answer promptly, clearly, and accurately.

Decline the customer if not possible to reserve the date and time instead suggest him/her an option.

 Talk slowly when gathering the information of the customer in taking the table reservation.

Special requests of the customer may only entertain after the conversation.

Used a friendly greeting as you welcome the caller for them, to feel comfortable and more relax.

Repeat all the details of the reservation to the customer before hang up the phone.

As the preferences of the customer like manner of cooking if steak rare, medium-rare or well done.

 Answer the phone within three to five rings to avoid prank calls.

If possible, ask the culture of the caller and age for table setting preparation.

Smile even if it is a phone call as the caller may feel it the way you talk to them.