Question 1

What is contact dermatitis?

Accepted Answer

An inflammation of the epidermis

Answer

a fungal infection

Answer

An inflammation of the dermis

Answer

a bacterial infection

Question 2

The circular massage movement used during conditioning is:

Accepted Answer

petrissage

Answer

effleurage

Answer

rotary

Answer

tapotement

Question 3

To avoid burning the client’s scalp with hot water you should always:

Accepted Answer

test the temperature of the water

Answer

ask clients if they like really hot water

Answer

use cold water

Answer

don't bother asking

Question 4

Effleurage massage movement is:

Accepted Answer

smooth, relaxing stroking

Answer

vigorous movement and stimulating

Answer

slow and boring

Answer

every day massage movement

Question 5

Rotary massage movement is:

Accepted Answer

circular movement and stimulating

Answer

smooth, relaxing stroking

Answer

slow and boring

Answer

gentle tapping

Question 6

Before a perm you would use:

Accepted Answer

a shampoo that leaves no residue on the hair

Answer

a moisturizing shampoo

Answer

a shampoo to suit the client’s hair type

Answer

a shampoo that smells nice

Question 7

For long hair you need to adapt your massage technique to:

Accepted Answer

stop the hair from tangling

Answer

to condition the hair

Answer

stop the hair from going down the plughole

Answer

make the hair shine more

Question 8

When shampooing fine, fragile hair you may need less:

Accepted Answer

pressure during massage

Answer

combing

Answer

towels

Answer

water

Question 9

The benefits of using heat during a conditioning treatment are:

Accepted Answer

it opens the cuticle scales and aids penetration of product into the cortex

Answer

it allows you to fit another client in whilst the first client’s hair is being
processed

Answer

it helps to keep the client warm throughout the treatment

Answer

it closes the cuticle scales and aids penetration of product into the cortex

Question 10

Which of the following is not a type of moist heat?

Accepted Answer

hairdryer

Answer

hot towel

Answer

steamer

Answer

plastic cap

Question 11

Before using a steamer you should check:

Accepted Answer

the water level

Answer

the time

Answer

the client has a magazine and refreshments

Answer

you are wearing gloves

Question 12

During the shampooing and conditioning process you should use effleurage
massage movements:

Accepted Answer

to start and finish the massage routine and to spread the product

Answer

all the way through

Answer

to stimulate the scalp

Answer

at the end of the massage routine only

Question 13

Scalp massage should be carried out using:

Accepted Answer

the pads of the fingers

Answer

the cheapest products available

Answer

the fingernails

Answer

the palms of the hand

Question 14

During conditioning the sebaceous glands and blood supply are stimulated by:

Accepted Answer

petrissage massage

Answer

friction massage

Answer

rotary massage

Answer

effleurage massage

Question 15

Scalp massage is beneficial to your client because it:

Accepted Answer

relaxes and stimulates the scalp and eases tension in the nerve endings

Answer

helps reduce itchiness of head lice

Answer

it takes longer so the stylist can take a break

Answer

is good for permed and coloured hair

Question 16

To protect your hands after shampooing you should:

Accepted Answer

dry them thoroughly and apply a good barrier cream

Answer

use a barrier cream

Answer

make sure your nail varnish is not chipped

Answer

shake the drips onto the floor

Question 17

Before using any shampoo and conditioner you should:

Accepted Answer

make sure you read the manufacturer’s instructions

Answer

make sure it smells nice

Answer

wet the hair

Answer

make sure it is diluted

Question 18

Why may you need to repeat a shampoo more than twice?

Accepted Answer

to remove product build up

Answer

because the hair is greasy

Answer

because its dry and frizzy

Answer

to take longer so the stylist gets a break

Question 19

What is the pH value of hair?

Accepted Answer

4.5-5.5

Answer

4-5

Answer

3.5-4.5

Answer

5.5-6.5

Question 20

Give three reasons for using a herbal anti-oxy conditioner after a chemical treatment.

Accepted Answer

to stop the oxidation process, restore the hair to it's PH balance and close the cuticle

Answer

To stop the oxidation process,  open the cuticle and make it dry more quickly

Answer

to condition the hair, relax the client and make more money

Answer

to save time, make more money and it smells nice

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