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SOCIAL AND DEMOGRAPHIC ENVIRONMENT
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​the tendency of cultures to change and adapt to frequent exposure to other cultures is refer toÂ
expatriateÂ
Cultural convergence
lingua franca
​English has become a main language of communication for people around the world. this is a scenario of ______________.Â
expatriateÂ
cultural convergence
lingua france
the tendency of cultures to change and adapt to frequent exposure to other cultures is refer toÂ
English has become a main language of communication for people around the world. this is a scenario of ______________.Â
The large numbers of sushi restaurant in Malaysia is an example of the existence of _____________ in Malaysia.
Caste system is exist only in _____________.Â
nowadays, family members have become smaller and give impact to business organization. the scenario can be explained as changing _______________.Â
nuclear families refer toÂ
Relatives, close friend & neighbors that comforting to the individuals involved, providing a source of support. this is example of _____________ reference group
which of the following is NOT secondary reference group
Key Word Definition
Aid Assistance in the form of grants or loans at below market rates. For example, the UK provided aid to Nepal after the 2015 earthquake to help with reconstruction efforts.
Barriers to Trade Government constraints on the flow of international goods and services, such as tariffs and quotas. For example, the European Union imposes tariffs on certain agricultural products to protect its farmers.
BRICS An acronym for an association of five major emerging nations: Brazil, Russia, India, China, and South Africa. For example, BRICS nations often meet to discuss economic cooperation and development strategies.
Demographic Aging The rise in the median age of a population. For example, Japan is experiencing demographic aging, with a significant increase in the elderly population.
Economic Core Region The most highly developed region(s) in a country. For example, London is considered an economic core region in the UK due to its high level of development and economic activity.
GNP (Gross National Product) GDP plus overseas earnings, also known as GNI (Gross National Income). For example, the GNP of the United States includes the value of goods and services produced domestically and the income earned by its citizens abroad.
HIC (Higher Income Country) A country with a high level of income and development. For example, Germany is classified as a higher income country due to its high GDP per capita and advanced infrastructure.
NEE (Newly Emerging Economy) A country that is experiencing rapid economic growth and industrialisation. For example, China is an example of a newly emerging economy, having rapidly industrialised and grown economically over the past few decades.
LIC (Lower Income Country) A country with a low level of income and development. For example, Malawi is considered a lower income country, with a low GDP per capita and limited access to healthcare and education.
GDHI (Gross Disposable Household Income) The amount of money that households have available for spending and saving after taxes and social contributions. For example, in the UK, the GDHI varies significantly between regions, with London having one of the highest levels.
Gini Coefficient A measure of income inequality within a population, ranging from 0 (perfect equality) to 100 (perfect inequality). For example, South Africa has a high Gini coefficient, indicating significant income inequality within the country.
Trade Unions Organisations that promote trade between member countries, such as the East African Community (EAC). For example, the East African Community (EAC) works to promote economic integration and trade among its member states.
Fair Trade A movement aimed at helping producers in developing countries achieve better trading conditions and promote sustainability. For example, Fairtrade coffee ensures that farmers receive a fair price for their product and work under safe conditions.
FDI (Foreign Direct Investment) Investment made by a company or individual in one country in business interests in another country. For example, Toyota's investment in manufacturing plants in the UK is an example of foreign direct investment.
Debt Relief The partial or total remission of debts, especially those owed by developing countries to external creditors. For example, the Heavily Indebted Poor Countries (HIPC) initiative provides debt relief to eligible countries to help them achieve sustainable development.
International Aid Voluntary transfer of resources from one country to another, often in the form of financial assistance, goods, or services. For example, the UK provides international aid to various countries through its Department for International Development (DFID).
Top-Down Development Large-scale development projects led by national governments or international organisations. For example, the construction of the Three Gorges Dam in China is an example of a top-down development project.
Bottom-Up Development Small-scale development projects led by local communities or NGOs, focusing on the needs of the poorest and most vulnerable. For example, WaterAid's installation of hand pumps in rural villages in Africa is an example of a bottom-up development project.
Urbanisation The increase in the proportion of people living in urban areas compared to rural areas. For example, rapid urbanisation in India has led to the growth of megacities like Mumbai and Delhi.
Geopolitics The study of the effects of geography (human and physical) on international politics and relations. For example, the geopolitics of the Arctic region involves disputes over territorial claims and access to natural resources.
Quality of Life The general well-being of individuals and societies, outlining negative and positive features of life. For example, Scandinavian countries are often ranked high in quality of life due to their strong social welfare systems and high levels of happiness.
Poverty Cycle A set of factors or events by which poverty, once started, is likely to continue unless there is outside intervention. For example, lack of education and healthcare can trap families in a poverty cycle, making it difficult for future generations to improve their living standards.
Sustainable Development Economic development that is conducted without depletion of natural resources. For example, the use of renewable energy sources like wind and solar power is a key aspect of sustainable development.
Humanitarian Aid Material or logistical assistance provided for humanitarian purposes, typically in response to crises including natural disasters and man-made disaster. For example, humanitarian aid was provided to Haiti after the devastating earthquake in 2010 to help with immediate relief efforts.
Economic Growth An increase in the production of goods and services in an economy over a period of time. For example, China's economic growth over the past few decades has lifted millions of people out of poverty.
Social Indicators Measures that describe the well-being of individuals or communities, such as health, education, and income. For example, life expectancy and literacy rates are common social indicators used to assess development.
Environmental Sustainability Responsible interaction with the environment to avoid depletion or degradation of natural resources and allow for long-term environmental quality. For example, practices like recycling and conservation of natural habitats contribute to environmental sustainability.
Infrastructure The basic physical and organisational structures and facilities needed for the operation of a society or enterprise. For example, good infrastructure, such as roads, bridges, and schools, is essential for economic development.
Globalisation The process by which businesses or other organisations develop international influence or start operating on an international scale. For example, the globalisation of technology companies like Apple and Google has led to their products being available worldwide.
Microfinance Financial services provided to low-income individuals or groups who are typically excluded from traditional banking. For example, microfinance institutions like Grameen Bank provide small loans to entrepreneurs in developing countries to help them start or expand their businesses.
Studying population involves examining various aspects of the demographic composition, dynamics, and characteristics of a group of individuals within a specific geographic area. Here are key areas to explore when studying population: Demography: Population Size: Analyze the total number of individuals in a given area or community. Population Distribution: Examine how the population is spread across different regions or areas. Population Density: Explore the concentration of people in a particular area relative to the size of that area. Population Growth and Decline: Birth Rate: Study the number of live births per 1,000 people in a given year. Death Rate: Examine the number of deaths per 1,000 people in a given year. Migration: Explore patterns of people moving into and out of a specific area. Age Structure: Age Distribution: Analyze the distribution of individuals across different age groups in a population. Dependency Ratio: Examine the ratio of dependent individuals (young and elderly) to the working-age population. Gender Composition: Sex Ratio: Study the ratio of males to females in a population. Population Pyramids: Use population pyramids to visualize the age and gender structure of a population. Fertility and Family Planning: Total Fertility Rate (TFR): Explore the average number of children a woman is expected to have during her reproductive years. Contraceptive Use: Analyze the prevalence of contraceptive methods in a population. Mortality and Health: Life Expectancy: Examine the average number of years a person can expect to live. Infant and Child Mortality: Study the number of deaths among infants and children under the age of five. Urbanization: Urban vs. Rural Population: Analyze the distribution of people in urban and rural areas. Rate of Urbanization: Explore the speed at which people are moving from rural to urban areas. Education: Literacy Rates: Examine the percentage of the population that can read and write. Educational Attainment: Study the level of education achieved by individuals within the population. Socioeconomic Factors: Income Distribution: Explore the distribution of income among the population. Employment Rates: Analyze the percentage of the working-age population that is employed. Cultural and Ethnic Composition: Ethnic Diversity: Examine the presence of various ethnic groups within the population. Healthcare and Quality of Life: Access to Healthcare: Study the availability and accessibility of healthcare services. Quality of Life Indicators: Explore factors such as housing, sanitation, and overall living conditions. Population Policies and Government Interventions: Study the impact of government policies on population dynamics, including family planning programs and immigration policies. Environmental Impact: Explore the relationship between population growth and its impact on the environment, including resource consumption and pollution. Global Population Trends: Examine global population trends and their implications, including aging populations and population growth in developing countries. Studying population involves a multidisciplinary approach that incorporates elements from demography, sociology, geography, economics, and public health. Researchers and policymakers use this information to make informed decisions about resource allocation, development planning, and social policies.A1 Psychological definition of health and ill health, addiction and stress Definitions and characteristics of health and ill health, addiction and stress. Health and ill health: biomedical, biopsychosocial, health as a continuum. Behavioural and physiological addiction: o Griffiths’ six components of addiction: physical and psychological dependence (salience), tolerance, withdrawal, relapse, conflict, mood alteration o stress: definition of a stressor, psychological stress, stress and perceived ability to cope. A2 Psychological approaches to health Biological influences – of genetic predisposition, the roles of neurotransmitter imbalances. Behaviourist approaches – the role of cues, positive reinforcement and negative reinforcement to explain healthy and unhealthy behaviours; using operant conditioning to encourage and incentivise behaviour. Social learning approach – effects of parental and peer role models on healthy and unhealthy behaviours; role models in health education. • Cognitive approach – decisions to engage in behaviours to provide relief from stress, anxiety, boredom or to mitigate impacts of other health problems, resolving cognitive dissonance for behaviour change, professional biases in diagnoses and treatments. A3 Theories of stress, behavioural addiction and physiological addiction Theories: key concepts of psychological theories of stress, behavioural addiction and physiological addiction, to include: Health belief model concepts of perceived seriousness, susceptibility, cost-benefit analysis, how demographic variables such as age, gender, culture and external/internal cues affect behaviour Locus of control: internal and external locus of control, the role of attributions in determining health behaviour A1 Psychological definition of health and ill health, addiction and stress Definitions and characteristics of health and ill health, addiction and stress. Health and ill health: biomedical, biopsychosocial, health as a continuum. Behavioural and physiological addiction: o Griffiths’ six components of addiction: physical and psychological dependence (salience), tolerance, withdrawal, relapse, conflict, mood alteration o stress: definition of a stressor, psychological stress, stress and perceived ability to cope. A2 Psychological approaches to health Biological influences – of genetic predisposition, the roles of neurotransmitter imbalances. Behaviourist approaches – the role of cues, positive reinforcement and negative reinforcement to explain healthy and unhealthy behaviours; using operant conditioning to encourage and incentivise behaviour. Social learning approach – effects of parental and peer role models on healthy and unhealthy behaviours; role models in health education. • Cognitive approach – decisions to engage in behaviours to provide relief from stress, anxiety, boredom or to mitigate impacts of other health problems, resolving cognitive dissonance for behaviour change, professional biases in diagnoses and treatments. A3 Theories of stress, behavioural addiction and physiological addiction Theories: key concepts of psychological theories of stress, behavioural addiction and physiological addiction, to include: Health belief model concepts of perceived seriousness, susceptibility, cost-benefit analysis, how demographic variables such as age, gender, culture and external/internal cues affect behaviour Locus of control: internal and external locus of control, the role of attributions in determining health behaviourUse the questions and answers below to make a 10 question quiz: Which principle of interactive media is most impacted by its ‘ubiquity’? A) Restricted access control B) Global market presence and integration C) Limited reach to specific user demographics D) Single-channel broadcasting Answer: B Which feature of interactive media ensures that users can actively control and manipulate the content they access? A) Multimedia integration B) UI simplification C) User interactivity D) System automation Answer: C How does globalisation enhance user experience in interactive media systems, according to 1.1.1? A) By reducing content to a single cultural standard B) By supporting diverse user needs through varied, accessible content C) By enforcing a common global pricing structure D) By allowing one-way communication only Answer: B Why is copyright compliance critical in the context of interactive media? A) It allows users to freely distribute content B) It supports ethical use and protects creators from unauthorized distribution C) It restricts all users from accessing online media D) It focuses solely on preventing duplication of digital games Answer: B In interactive media, 'UX' primarily focuses on what aspect of user engagement? A) Monitoring users’ online activities B) Enabling dynamic user experiences tailored to user intent and satisfaction C) Simplifying multimedia formats to save storage D) Reducing user interaction to maintain control Answer: B What is a key distinction between ‘social issues’ and ‘ethical issues’ in interactive media development? A) Social issues focus on technical concerns, while ethical issues are user-centered B) Social issues relate to user interactions, while ethical issues focus on moral responsibilities C) Social issues address individual rights, whereas ethical issues involve systemic improvements D) Social issues are about compliance, whereas ethical issues concern legal standards Answer: B Which component is crucial to creating an accessible interactive media system for users with disabilities? A) High-end processing units B) Customizable UI elements, such as voice and visual aids C) Limited content based on user demographics D) Exclusive copyright protections Answer: B How does data quality contribute to an interactive media system's success? A) By maximizing data storage for multimedia content B) By ensuring content is relevant, current, and accurate for the intended audience C) By focusing on visual appeal over functionality D) By reducing interaction requirements to enhance performance Answer: B Which factor in interactive media systems enhances global engagement through a seamless user experience? A) Interactivity B) Ubiquity C) Restricted Access D) Content Redundancy Answer: B Why might legal implications arise in interactive media systems despite ethical intentions? A) Compliance with global standards B) Misinterpretations of user intent in a diverse cultural context C) Excessive content validation D) Limited user feedback channels Answer: BC Consumers and customers C1 Market segmentation, targeting and positioning Learners will understand how and why B2B and B2C organisations segment the market, and how and why marketing activities are adapted according to the different segments identified. • Target market segmentation: o demographics – age, race, religion, gender, family size, ethnicity, income, education level, disability, socio-economic group i.e. socio-economic status, MOSAIC o geographic – location o psychographic – social class, attitudes, lifestyle and personality characteristics o behavioural – spending, consumption, rate of usage, loyalty status, desired benefits o B2B targeting – organisation size, scope, purpose, culture, type of product, industry type, budget holder/purchasing decision maker, budget size. C2 Consumer buying behaviour • Customer needs and wants: o functional benefits o emotional benefits o physiological benefits o luxury or necessity. • Consumer behaviour processes: o what, how much, when, why o impulse purchases o routine purchases o limited decision making o extensive decision making. C3 Customer profiles Learners will understand customer profiling within marketing practice. • External customer: a person or external organisation who buys products. • Internal customer: a person who is directly connected to the organisation, but not necessarily employed by them: o stakeholders o employees o shareholders. • Consumer: a person or business who uses the products they have bought or were bought for them. • Physical goods and intangible services. • Customer profiles: o demographics – age, gender, occupation, income, education o psychographic o behavioural – using web analytics to create userIdentifying and explaining changes to the workforce over time; for example, the jobs available, the way individuals or businesses value particular work, career length and human resource development, changing demography, corporate social responsibility, sustainability practices, changes to workplace lawsSocial and Economic Expansion in 18th c. Europe