A sysadmin's trait is being a customer service agent, which involves having ----

The individual that can be the whole IT dept in a small company

This is needed so you can easily replicate solutions to problems met before

This should be scheduled to perform upgrades/ patches, and to test/ manage devices

Being a sysadmin you should be able to develop or have a say on the 'rules' on: log-in names, passwords, etc. What word best reflects this.

Term associated with the process

Which is the term for 'doing what is right'?

In a small company the sysadmin may be the entire IT staff

In a small company the sysadmin may have to deal with users, develop software, and repair hardware

In a large company the sysadmin may be responsible for being a programmer or a network admin

The sysadmin should be able to communicate with non-technical users only

It is not necessary for a sysadmin to be effective while working in groups

Sysdamins should not be analytical thinkers

Desire to learn and customer service attitude are skills required to a sysadmin

Sysadmins are often viewed as jack of all trades