Question 1

Which of the ff are troubleshooting tips in software & hardware problems?

Accepted Answer

Free up  RAM by closing other open programs

Question 2

Which of the ff are troubleshooting tips in software & hardware problems?

Accepted Answer

Undo any recent hardware or software changes

Question 3

Which of the ff are troubleshooting tips in software & hardware problems?

Accepted Answer

Check for a firewall conflict

Question 4

Which of the ff are some of the most common problems when dealing with a computer [as stated in the lesson]?

Accepted Answer

hard drive problems

Answer

error messages

Answer

booting

Answer

power intrerruptions

Question 5

Which of the ff are part of IT Systems Maintenance?

Accepted Answer

Software Maintenance

Answer

Power supply Maintenance

Question 6

This maintenance is performed in equipment are not necessarily when they are faulty but to make sure breakdowns are minimized

Accepted Answer

Preventive

Answer

Corrective

Question 7

This maintenance is regarding the diagnosing and fixing errors, possibly one found by users

Accepted Answer

Corrective

Answer

Preventive

Question 8

It is the process of identifying and fixing problems

Accepted Answer

TROUBLESHOOTING

Question 9

IT Systems ---- is a catchcall term use to ensure that the system is running properly

Accepted Answer

MAINTENANCE

Question 10

Maintenance refers to actions necessary for retaining or restoring a piece of equipment, machine, or system to the specified operable condition to achieve uts maximum unuseful life

Accepted Answer

true

Answer

false

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