Question 1

What is the first step in troubleshooting a system fault issue?

Accepted Answer

Identify the problem

Answer

Replace the hardware

Answer

Update the software

Answer

Restart the system

Question 2

Which tool is commonly used to check for network connectivity issues?

Accepted Answer

Ping

Answer

Task Manager

Answer

Device Manager

Answer

Disk Cleanup

Question 3

What is an essential action to take after resolving a system fault issue?

Accepted Answer

Document the solution

Answer

Upgrade all software

Answer

Turn off the system

Answer

Ignore the issue

Question 4

When troubleshooting a software application that is crashing, what should you check first?

Accepted Answer

Error logs

Answer

Website reviews

Answer

User manual

Answer

Social media feedback

Question 5

If a computer is failing to boot, what is a common hardware issue to investigate first?

Accepted Answer

Power supply failure

Answer

Failed updates

Answer

Outdated drivers

Answer

Corrupted software

Question 6

Which command can be used to check the disk space on a Windows operating system?

Accepted Answer

dir

Answer

ls

Answer

df

Answer

diskutil

Question 7

What is the purpose of performing a system restore?

Accepted Answer

To revert the system to a previous state

Answer

To increase memory

Answer

To update the operating system

Answer

To clean up unnecessary files

Question 8

What is a common symptom of overheating in a computer system?

Accepted Answer

Unexpected shutdowns

Answer

Bright screen display

Answer

Increased internet speed

Answer

Improved performance

Question 9

What is the primary function of the Device Manager in Windows operating systems?

Accepted Answer

Manage hardware devices and drivers

Answer

Monitor system performance

Answer

Delete unnecessary files

Answer

Schedule system backups

Question 10

What is a common method to resolve software conflicts on a computer?

Accepted Answer

Safe Mode boot

Answer

Defragmentation

Answer

Disk Cleanup

Answer

System Restore

Question 11

What is the first step in troubleshooting a system fault?

Accepted Answer

Identify the symptoms of the issue

Answer

Replace all hardware components

Answer

Consult the user manual

Answer

Reinstall the operating system

Question 12

Which tool is commonly used for monitoring system performance during troubleshooting?

Accepted Answer

Task Manager

Answer

Word Processor

Answer

Spreadsheet Software

Answer

Web Browser

Question 13

When you encounter a 'Blue Screen of Death' (BSOD), what is generally the most immediate action to take?

Accepted Answer

Note the error code and message

Answer

Restart the computer immediately

Answer

Unplug all external devices

Answer

Ignore the error and continue working

Question 14

What is the purpose of Safe Mode in troubleshooting?

Accepted Answer

To start the system with minimal drivers and settings

Answer

To enhance system performance

Answer

To perform a full system backup

Answer

To install new software

Question 15

What should you check first if a computer won't turn on?

Accepted Answer

The power source and connections

Answer

The monitor resolution

Answer

The software settings

Answer

The hard drive

Question 16

What is a common cause of slow computer performance?

Accepted Answer

Insufficient RAM

Answer

Updated antivirus software

Answer

External hard drive

Answer

High-resolution monitor

Question 17

If an application crashes frequently, what is one of the first things you should do?

Accepted Answer

Check for software updates

Answer

Defragment the hard drive

Answer

Change the computer's language settings

Answer

Increase the screen brightness

Question 18

Which command-line utility is used in Windows to check and repair file system errors?

Accepted Answer

chkdsk

Answer

ping

Answer

ipconfig

Answer

netstat

Question 19

What is the purpose of a system restore point?

Accepted Answer

To revert the system to a previous state

Answer

To install new applications

Answer

To increase storage capacity

Answer

To improve internet speed

Question 20

What is a recommended step before performing a major system update?

Accepted Answer

Backup important data

Answer

Delete unnecessary files

Answer

Change the desktop wallpaper

Answer

Turn off antivirus software

Related quizzes

Related quizzes